Sushi Chef

Additional Considerations

Must be 18+

Job Description

Job Title: Sushi Chef
Department: Asian
FLSA: Non-Exempt

General Function

This position is responsible for preparing and filling customer orders and handling food in a safe manner. Duties include ordering and receiving products, ensuring orders are correct, labeling, dating, and putting product away. Additionally, the Sushi Chef is responsible for providing courteous, friendly, and efficient customer service.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables; and Health Wellness Home; Food Service Director; Asian Department Manager; Assistant Asian Department Manager; Service Managers
• Positions that Report to you: Sushi Clerk

Primary Duties And Responsibilities

• Prepares fresh sushi for customers both packaged and made-to-order
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
• Affords assistance to customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
• Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
• Involved in schedules and oversees food ordering and planning
• Communicates to customers on phone, in person, or on e-mail regarding food and food preparation
• Aids in the merchandising techniques for sushi foods
• Aids in the merchandising food layout
• Attends company wide and industry meetings as assigned
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties And Responsibilities

• Plans and performs fresh sushi demonstrations
• Stays current regarding meal trends and menu planning
• Performs other job-related duties and special projects as required

Education And Experience

• High school or equivalent with Hy-Vee food safety training and Food Safety Certified
• One to three years of similar or related work
• Prior experience in meal preparation is preferred

Physical Requirements

• Must be physically able to exert up to 50 pounds of force frequently (energy exerted)
• Exert up to 10 pounds of force constantly to move objects
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision
• Must be able to perform the following physical activities: Balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to do logical or scientific thinking to solve problems with several abstract and concrete variables
• Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people, talk with customers to identify their requests; guide people and provide basic direction

Working Conditions

• Continually exposed to raw fish, flour, dust, noise, and temperature extremes
• Occasional exposure to cleaning chemicals/solvents
• This is a fast paced work environment with significant pressure

Equipment Used To Perform Job

• Oven
• Steamer
• Scale
• Big mixer
• Shrink wrap machine
• Telexon re-ordering machine
• Register
• Walk-in-cooler
• Knives
• Serving cases
• C.A.R.S. system

Contacts

• Daily contact with internal customers and the general public
• Weekly contact with suppliers and vendors
• Contact with Federal and State government and/or regulatory agencies as necessary

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.