Surveillance Technician

About the role

The Rose Gaming Resort is a $480 million gaming and entertainment complex destination, located alongside I-95 in Dumfries, Virginia. It includes a casino, hotel, retail, entertainment venue, amenities, food & beverage areas, and over 80 acres of green space. The property generates an estimated $35.5 million in annual tax revenues and employs more than 500 team members.

Responsibilities

• Installs and configures surveillance department system components such as cameras, servers, prepares network switches, storage devices, wireless devices, equipment racks, cabinets, environmental monitoring devices, and weapons detection systems.
• Terminates, tests, certifies, and labels various types of cable (Category cable, fiber, coaxial).
• Installs cable pathway and management systems (conduit, cable trays, cable racks, J-hooks or D-rings).
• Performs routine and emergency maintenance; troubleshoots outages, issues, and/or concerns related to all surveillance department systems.
• Processes work orders, documenting work performed, and provides accurate daily and/or weekly status reporting.
• Enacts user accounts for multiple information systems through granting, provisioning, and de-provisioning identities, and access accounts in accordance with applicable policies, procedures, laws, regulations, and accreditation standards.
• Operates equipment such as man lifts, aerial boom lift/truck, utility vehicles, and enterprise vehicles. Uses tools including but not limited to ladders, power tools and various hand tools.
• Affixes and maintains accurate inventory of all surveillance system components and tools.
• Maintains working knowledge of Surveillance Department Standard Operating Procedures (SOP’s), SMTGC and Casino policies/procedures, federal, state, and tribal regulations pertaining to SMBMI and its operations.
• Is "on-call" and responsible for technical support in response to enterprise needs on 24-hour 7 day a week basis.

Requirements

• High School Diploma or GED required.
• Vocational/Technical certification(s) in Low Voltage, Surveillance Technical, Information Technology (IT) infrastructure, physical security or related field preferred.
• Minimum one (1) year of experience working with electronic, low voltage, surveillance closed-circuit television (CCTV), access control systems or IT infrastructure is required.
• Must possess, or be able to attain, skills to operate equipment such as man lifts, aerial boom lifts/trucks, ladders, hand/power tools, and utility trucks.
• Must possess, or be able to attain, and maintain Certified Fiber Optic Installer (FOI) certification.
• Must possess, or be able to attain, and maintain Genetec beginner and advanced certification.
• Must have the ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
• Proven commitment to working in a team environment with a capacity for self-direction, & a strong willingness to learn new technologies.
• Ability to read and understand blueprints and schematic diagrams.
• Must have the ability to read, write, and speak English for safety purposes.
• Able to lift and carry up to 30 pounds.

Qualifications

• Virginia Racing Commission License.
• Valid Driver’s License with a minimum of three (3) years driving experience.