Surveillance Systems Technician

Closing Date: August 21st, 2026 at 4:00 PM

Pay Rate: $21.00 per hour

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Resolves equipment malfunctions as documented and in compliance with the state gaming compact.
• Carries out departmental low voltage system installations, including but not limited to: system installations, input on system design of the CCTV, CATV/Multimedia, staging and lighting, access control system, two-way communication system, Computer Aided Design (CAD), and other electronic equipment required by the surveillance section.
• Ensures guest safety and provides excellent guest service when installing surveillance equipment at casino locations.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.
• Demonstrates the GILA WAY: Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.

Requirements

• High School Diploma or equivalent required.
• Experience in electronics or casino surveillance which involved installation, repair, preventive maintenance and troubleshooting of CCTV digital equipment preferred.
• Knowledge and skill in general regarding CCTV, CATV, Multimedia, Access Control system, staging and lighting, Two-Way Communications, Computer Aided Design (CAD) and computer maintenance preferred.
• Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
• Must pass a full background check to be certified/licensed prior to employment.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.