Surveillance Operator - Surveillance

Position Summary

The incumbent is responsible for performing technical surveillance duties to ensure state and federal gaming laws and policies and procedures are being maintained. He or she will perform surveillance of the gaming floor, parking lot, back-of-the-house areas, outbuildings, and shops by means of complex electronic and video equipment while promoting outstanding guest relations.

Essential Functions

• Responsible for observing, monitoring, and recording all activity occurring in the casino area and record observations in writing as required.
• Record events in table games, slots, cage, hard count, soft count.
• Must have a working knowledge of credit procedures, cash transaction reports, company procedures and Regulatory Regulations.
• Perform duties in compliance with company standards and gaming regulations.
• Aid in the coordination and resolution of emergency situations.
• Responsible for disclosing irregularities, variances from procedures etc., observed during the performance of duties to the immediate attention of management.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Responsible for cleaning and sanitizing work and public spaces.
• Perform all other related and compatible duties as assigned.
• Perform work regularly and adhere to all Virginia Lottery Regulations.

Education And /Or Experience Requirements

• This knowledge and these abilities are typically acquired through the completion of a high school education, minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit) preferred.
• Analytical, observational, organizational, interpersonal and communication skills.
• Casino Surveillance or related surveillance experience is an asset.

Additional Requirements

• Knowledge of computer applications.
• Ability to work overtime and or change shifts on short notice.
• Ability to get along with co-workers and work in a team environment.

Pay Range

$14 - $19/Hourly