Surveillance Operator - MGM National Harbor

About the role

At MGM Resorts, we seek individuals to create unique and show-stopping experiences for our guests. As a Surveillance Operator, you’ll be part of a high-impact team that works behind the scenes to protect the heart of the casino. You’ll collaborate with partner departments to ensure a safe, fair, and secure environment—empowering both employees and guests to enjoy an exceptional gaming experience while upholding the highest standards of integrity and compliance.

Responsibilities

• Be the eyes of the casino by using advanced surveillance technology to monitor live activity, identify suspicious behavior, and help protect guests, employees, and assets.
• Step into action behind the scenes—review video footage, investigate incidents, and document key findings that contribute to the safety and integrity of casino operations.
• Stay sharp and in the know by mastering game rules, regulations, and cutting-edge software while collaborating with teams across the property to support a world-class guest experience.

Qualifications

• At least 21 years of age
• High School Diploma or GED
• Strong math skills
• Previous Casino Surveillance experience (preferred)

Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay

The rate for this role is: $27.56. This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.