Surveillance Operator

Job Responsibilities

• Maintain close surveillance of all gaming and cash-handling areas.
• Monitor activities of guests and employees on the casino floor, cage, change booths and count rooms via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls.
• Utilizes necessary equipment to identify record and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel.
• Video tapes questionable activities and make written reports to appropriate personnel.
• Maintains strict confidentiality of all property related issues.
• Operates monitor room equipment, including basic computer functions.
• Participates in court actions relating to gaming violations.
• Protects the assets of the company.
• Performs audits on gaming assets and analyzes gaming data.
• Prepare and write daily reports and logs.
• Operates all surveillance computer equipment.
• Ensures all surveillance equipment is working correctly throughout their shift.
• Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas.
• Maintains the hotel and casino operations to ensure adherence to the state regulations and company policies and procedures.

Essential Duties / Core Competencies

• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
• Demonstrates the initiative to present new ideas and perspective to create positive results.
• Exhibits respectful consideration of viewpoints, situations and others.
• Puts the guest at the forefront of every decision.