Surveillance Operator

About the role

The Surveillance Operator I is accountable to protect casino assets via CCTV.

Responsibilities

• Ensure the safety of employees and guests and protect the casinos assets via CCTV.
• Clandestinely observe guests and employees on casino property for criminal activity and/or violations of the state gaming commission regulations and the company policies and procedures.
• Report observations to company and state officials when appropriate.
• Record surveillance activity in daily log.
• Completes all company required training successfully.
• Report to work in a neat and clean uniform.
• Well-groomed hair and personal hygiene are essential.
• Ability to refrain from fraternization with employees from other departments.

Working Conditions

• Ability to use all equipment associated with the position, including, but not limited to, computer keyboard and telephone as well as radio equipment.
• Ability to work with and utilize digital recording equipment.
• Ability to communicate effectively with all levels of team members.
• Act in ways that will surprise and delight our guests.
• Leave guests with positive feelings about our property and establish/maintain relationships with them.
• Approach each situation with a “yes we can” attitude, every guest every time.
• Ability to sit for extended periods of time and work in a dark, windowless environment.
• Ability to use stairs required.
• Sitting 90%, walking 10%
• Strong written and oral communication skills.
• Casino environment exposed to bright lights, noise, changing temperatures and smoke. May include a boat and/or floating barge, hotel and atrium.
• Ability to be at work on time as scheduled which may include nights, weekends, and holidays
• Comply with our drug & alcohol free workplace.
• Subject to post offer, for cause and post-accident drug tests.

Qualifications

• Basic understanding of games, manuals, policies, procedures, internal controls as well as state regulations pertaining to gaming within first 90 days of employment.
• Successful completion of Op I assessment within 180 days.
• High School Diploma, or GED, preferred.
• Must be able to obtain a valid Missouri Gaming license
• Must be 21 years of age.
• Must have no other family members employed at the Isle of Capri Casino/Hotel Boonville.

Pay

$16.00/hr

Schedule

Full-Time, Night Shift (schedule subject to change)