Surveillance Investigator

Advance your career in insurance claims with Allied Universal® Compliance and Investigation Services, a global leader in insurance claim investigation. We offer dynamic opportunities for claim, SIU, and surveillance investigators, driving innovation and excellence in the insurance industry.

About the role

The Surveillance Investigator performs discreet mobile and stationary surveillance of claimants to confirm current activities and capabilities, supporting insurance claim administration. Auto and travel allowances are provided, and consistent overtime is available most of the year.

Responsibilities

• Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards in surveillance operations.

Requirements

• High school diploma or equivalent.
• Must successfully complete the Allied Universal Investigations' training/orientation course post-offer.
• Minimum of one (1) year of verifiable work experience, preferably in investigations or other protective service-related fields.
• Valid driver's license with at least one year of driving experience.
• Flexibility to work varied and irregular hours/days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency in using laptop computers, video cameras, and cell phones.
• Capable of maintaining focus and multitasking in a dynamic environment.
• Demonstrated ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Preferred Qualifications

• Associate’s Degree or higher, preferably in Criminal Justice.
• Security/Loss Prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Educational or professional experience in incident reporting and/or investigations.

Benefits

• Medical, dental, vision, basic life, and AD&D insurance.
• Retirement plan and disability insurance.
• Seven paid holidays annually.
• Sick days available where required by law.
• Vacation time accrued at an initial rate of 3.08 hours biweekly; unused vacation is paid out where required by law.