Surveillance & Comm Spec
WVU Medicine Berkeley and Jefferson Medical Centers · Martinsburg, WV · 1 mo ago
On-siteInternship
We need to output HTML fragment with sections: headings using
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions. So we need to parse the posting. Let's extract content: Intro: "Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position." This is boilerplate/application instruction; remove. Then list of duties: "Greet visitors and staff entering facility, provide directions and assistance to those in need, provide telephone and communication services, monitor surveillance systems and notify on duty Security Officer via radio of irregularities, receive calls from third party alarm monitoring company and dispatch Security Officer to investigate, other miscellaneous security duties as assigned." Then "Minimum Qualifications EDUCATION, CERTIFICATION, AND/OR LICENSURE: High School Diploma or equivalent." Then "Experience PREFERRED QUALIFICATIONS: Previous Switchboard, customer service experience, and/or security experience preferred." Then "Use a computer keyboard, monitor and mouse. Answer telephones and transcribe messages. Communicate verbally, written and electronically with healthcare personnel, families and patients." Then "CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned." Then a long list of duties: - Performs Security surveillance of hospital buildings and grounds to prevent fire, theft, vandalism, and unauthorized entry. - Receives internal calls from hospital departments and dispatch appropriate staff. - Utilize hospital intercom system to provide appropriate overhead announcements in a clear tone. - Receive all incoming calls and connect them as requested in a prompt and courteous manner. - Call or page physicians, Operating Room staff, and others as requested. - Handles emergency and crisis situations effectively and efficiently. - Exercises proper stewardship through the appropriate use of supplies, equipment, and time. - Follows hospital, state and federal guidelines for ensuring safe environment for workers, patients and public. - Ensures compliance by staff to hospital, governmental and insurance regulations. - Maintains and monitors staff compliance with hospital and departmental policies and procedure for safety and security. - Complies with JC, OSHA, and HIPAA. - Maintains confidentiality regarding security issues/concerns within the hospital. - Provides suggestions and feedback concerning processes to assess and improve the services provided and compliance with regulatory requirements. - Communicates and interacts with clients, families, visitors, physicians, departmental and hospital staff and the public in general in a manner that demonstrates professionalism. - Remains current and responsive to changes in healthcare delivery, standards established by professional organizations, regulatory and accrediting bodies and the needs of the organization. - Participates in the processes to assess and improve the services provided and compliance with regulatory requirements. - Reports results assessment and improvement processes to the appropriate administrative levels. - Willingly accepts assignments within scope of practice, skill set and level of competence. - Responds to all requests from the Emergency Control Center for security assistance. - Provides relief to the Emergency Control Center Technicians and the Switchboard as requested. - Maintains all activity on ECC Daily Report Log on the ECC computer i.e. locks, unlocks, rounds, breaks, etc. - Monitors fire alarm, security, code alarms, panic buttons, and other system monitoring equipment and dispatches security to real or potential emergency situations. - Receives 1-911 calls and internal calls from hospital departments and dispatches appropriate staff. - Provides disaster response coordination and dispatch when staffing the Emergency Control Center. - Performs monthly checks of the Safety/Security Systems. - Performs monthly checks of the Safety/Security Systems. (duplicate) - Assigns all visitors name badges/stickers after confirming visitation privileges with floor patient is assigned to. Then "PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must meet Department of Labor’s MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly). Able to bend, stoop, reach and be capable of normal rotation, standing and walking for an 8-10 hour shift." Then "WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be scheduled to work various shifts based on departmental and patient needs. May be required to travel between facilities/buildings." Then "Skills And Abilities This position requires employees to be available for any shift, including weekends. Employee must be able to become PPCT Defense Tactics trained/certified within one year after hired. Excellent interpersonal skills needed when interacting with patients, visitors, and employees. Employee must have working knowledge of Microsoft Word, Excel, and Outlook." Then "Additional Job Description Scheduled Weekly Hours: 40 Exempt/Non-Exempt Shift: United States of America (Non-Exempt) Company BMC Berkeley Medical Center Cost Center 608 BMC Security Address 2500 Hospital Drive Martinsburg West Virginia" Then EEO boilerplate etc to remove. We need to decide sections. We have content for: - About the role? Could be introductory description: maybe combine the initial duties list (Greet visitors...). Could be "About the role" or "Responsibilities". The posting includes "CORE DUTIES AND RESPONSIBILITIES" and also earlier bullet list of duties. We can combine them under a Responsibilities section. - Requirements: Minimum Qualifications (High School Diploma or equivalent). Also maybe "Experience" (Preferred qualifications). Could be under Requirements or Qualifications. - Qualifications: maybe separate Education, Certifications, Experience. - Skills: list of skills: computer keyboard, monitor, mouse; answer telephones; transcribe messages; communicate verbally/written/electronically; PPCT Defense Tactics training; excellent interpersonal skills; working knowledge of Microsoft Word, Excel, Outlook; availability for any shift including weekends. - Benefits: Not mentioned. No benefits info. So we should not create Benefits section. - Pay: Not mentioned. So no Pay section. - Schedule: We have "Scheduled Weekly Hours: 40" and "Exempt/Non-Exempt Shift: United States of America (Non-Exempt)". Also "This position requires employees to be available for any shift, including weekends." That's schedule info. So we can create a Schedule section with that info. - Working Environment and Physical Requirements could be part of Requirements or maybe separate sections like "Working Conditions". But the allowed headings are limited to those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot add other headings. So we need to fit Physical Requirements and Working Environment into either Requirements or Qualifications or maybe About the role. Probably Requirements can include physical demands and work environment. Thus we will have sections: About the role (maybe a brief summary), Responsibilities (core duties), Requirements (education, experience, physical demands, work environment), Qualifications (maybe preferred qualifications?), Skills (specific abilities), Schedule (hours, shift availability). We must not create empty sections. We need to preserve all substantive info. Let's extract and structure. About the role: Could be a brief paragraph summarizing the position: maybe from the initial duties list: "Greet visitors and staff entering facility, provide directions and assistance to those in need, provide telephone and communication services, monitor surveillance systems and notify on duty Security Officer via radio of irregularities, receive calls from third party alarm monitoring company and dispatch Security Officer to investigate, other miscellaneous security duties as assigned." That seems like a summary. We'll put that in
. Responsibilities: Use the CORE DUTIES AND RESPONSIBILITIES list (the long bullet list). We'll output as
- items.
Requirements: Include Minimum Qualifications (High School Diploma or equivalent), Experience (Preferred Switchboard, customer service, security experience), Physical Requirements (Medium duty standard, bending etc), Working Environment (various shifts, travel between facilities). We'll combine into
or
- as appropriate. Since it's a list of items, we can use
- . Qualifications: Could include Preferred Qualifications? Actually we already put experience under Requirements. Maybe Qualifications could include certifications? Not much else. Could include "Previous Switchboard, customer service experience, and/or security experience preferred." But that's experience. Could also include "Use a computer keyboard, monitor and mouse. Answer telephones and transcribe messages. Communicate verbally, written and electronically with healthcare personnel, families and patients." That's more skills. So maybe Qualifications not needed. But we need to decide if we have content for Qualifications separate from Requirements and Skills. The posting has "Minimum Qualifications EDUCATION, CERTIFICATION, AND/OR LICENSURE: High School Diploma or equivalent." That's qualifications. Then "Experience PREFERRED QUALIFICATIONS: Previous Switchboard, customer service experience, and/or security experience preferred." That's also qualifications. So we could have a Qualifications section covering education and preferred experience. Then Requirements could be physical and working environment. But the allowed headings include both Requirements and Qualifications. So we can split. Thus: - About the role: summary paragraph. - Responsibilities: core duties list. - Qualifications: Education (HS diploma or equivalent) and Preferred qualifications (Switchboard, customer service, security experience). Could also include any certifications? None. - Requirements: Physical Requirements and Working Environment. - Skills: computer use, telephone, communication, PPCT Defense Tactics, interpersonal skills, MS Office, availability for any shift including weekends (though availability also schedule). But schedule separate. - Schedule: Scheduled Weekly Hours: 40, Exempt/Non-Exempt Shift: Non-Exempt, availability for any shift including weekends, may be required to travel between facilities/buildings (though travel already in working environment). We'll include shift info. We must not repeat info. Ensure we don't duplicate. Let's extract exact sentences. From posting: Initial duties list: "Greet visitors and staff entering facility, provide directions and assistance to those in need, provide telephone and communication services, monitor surveillance systems and notify on duty Security Officer via radio of irregularities, receive calls from third party alarm monitoring company and dispatch Security Officer to investigate, other miscellaneous security duties as assigned." We'll keep that as About the role. CORE DUTIES AND RESPONSIBILITIES list (the long bullet list). We'll need to capture each bullet as separate
- . Ensure we don't include the introductory sentence: "The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned." That's boilerplate; we can omit? It's not substantive? It's generic; but we could keep as part of responsibilities description? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. That sentence is somewhat generic but still part of the posting. However it's not a duty; it's a disclaimer. Might be considered boilerplate? It's not navigation/legal/EEO. It's part of the job description. I'd keep it as a
before the list maybe. But the instruction says "Use
for prose." So we could include that as a paragraph. However