Surveillance Agent III
for section headings, - for lists,
for prose.
We must not repeat job title. No markdown.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Possibly some sections may be thin; we should combine if needed but instructions: "Prefer a few substantive sections over many thin ones." But also we must include a section only when posting has real specific content for it. We have content for each.
We could combine Requirements and Qualifications and Skills into one? But they ask to use those headings if content exists. We'll follow.
We need to ensure we don't include boilerplate like "Equal Opportunity Employer", "Click HERE", "STAY IN THE GAME", "FOLLOW US", etc. Those are boilerplate/navigation? They said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove "Equal Opportunity Employer", "Click HERE to discover how we empower team members to grow, thrive, and advance in their careers." (that's application instruction? maybe it's a link, but it's not a direct apply instruction; still could be considered navigation? It's a call to action; maybe remove. Also "STAY IN THE GAME. FOLLOW US." and "We’ve grown to become the leading provider..." maybe that's about company but could be considered boilerplate? It's somewhat promotional but still substantive about company. Might keep as part of About the role? It's about company growth. Might be okay.
We need to preserve all substantive information. So we should keep details about benefits, responsibilities, requirements, etc.
Let's extract each section content precisely.
About the role: Could be the initial paragraph(s) before responsibilities. Let's capture:
"We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment."
Also maybe include "WE’RE CHANGING ENTERTAINMENT. COME JOIN US." but that's like a tagline; could be part of About the role.
We'll include that.
Responsibilities: list items after "Responsibilities include:".
Let's list them:
- Maintain surveillance watch in all areas and activities.
- Record any irregular activates as required. (typo "activates" but keep as is)
- Video surveillance of the activities of customers and employees in all gaming and money handling areas.
- Report (verbally and in writing) any violations of Gaming, company policies and procedures, and any safety concerns to the appropriate supervisor or manager.
- Report and offer solutions to any area of vulnerability to loss from internal or external sources.
- Maintain thorough knowledge of Gaming Regulations, company policies and other department procedures.
- Maintain compliance with department procedures and company policies.
- Work on special projects as needed assigned by Surveillance Management.
- Maintain strict confidence regarding company matters.
- Adhere to established policies and procedures regarding customer service standards.
- Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off. (This also appears in schedule but we can keep here.)
Requirements: after "BRING US YOUR BEST." list:
- Must have at least 5 years of experience in Gaming Casino Surveillance.
- Must have strong knowledge of surveillance equipment.
- Must have strong written and verbal communication skills; must be fluent and literate in English.
- Strong knowledge of casino games and operations.
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off. (duplicate)
- Able to provide expert internal guest service through deductive reasoning.
- Highly organized and detail-oriented
- Able to take lead and remain calm in an emergency or stressful situations.
- Able to exemplify team environment and maintain shift etiquette.
- Vision correctable to
for prose. We must not repeat job title. No markdown. We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Possibly some sections may be thin; we should combine if needed but instructions: "Prefer a few substantive sections over many thin ones." But also we must include a section only when posting has real specific content for it. We have content for each. We could combine Requirements and Qualifications and Skills into one? But they ask to use those headings if content exists. We'll follow. We need to ensure we don't include boilerplate like "Equal Opportunity Employer", "Click HERE", "STAY IN THE GAME", "FOLLOW US", etc. Those are boilerplate/navigation? They said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove "Equal Opportunity Employer", "Click HERE to discover how we empower team members to grow, thrive, and advance in their careers." (that's application instruction? maybe it's a link, but it's not a direct apply instruction; still could be considered navigation? It's a call to action; maybe remove. Also "STAY IN THE GAME. FOLLOW US." and "We’ve grown to become the leading provider..." maybe that's about company but could be considered boilerplate? It's somewhat promotional but still substantive about company. Might keep as part of About the role? It's about company growth. Might be okay. We need to preserve all substantive information. So we should keep details about benefits, responsibilities, requirements, etc. Let's extract each section content precisely. About the role: Could be the initial paragraph(s) before responsibilities. Let's capture: "We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment." Also maybe include "WE’RE CHANGING ENTERTAINMENT. COME JOIN US." but that's like a tagline; could be part of About the role. We'll include that. Responsibilities: list items after "Responsibilities include:". Let's list them: - Maintain surveillance watch in all areas and activities. - Record any irregular activates as required. (typo "activates" but keep as is) - Video surveillance of the activities of customers and employees in all gaming and money handling areas. - Report (verbally and in writing) any violations of Gaming, company policies and procedures, and any safety concerns to the appropriate supervisor or manager. - Report and offer solutions to any area of vulnerability to loss from internal or external sources. - Maintain thorough knowledge of Gaming Regulations, company policies and other department procedures. - Maintain compliance with department procedures and company policies. - Work on special projects as needed assigned by Surveillance Management. - Maintain strict confidence regarding company matters. - Adhere to established policies and procedures regarding customer service standards. - Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off. (This also appears in schedule but we can keep here.) Requirements: after "BRING US YOUR BEST." list: - Must have at least 5 years of experience in Gaming Casino Surveillance. - Must have strong knowledge of surveillance equipment. - Must have strong written and verbal communication skills; must be fluent and literate in English. - Strong knowledge of casino games and operations. - Ability to sustain a high level of confidentiality and professionalism. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off. (duplicate) - Able to provide expert internal guest service through deductive reasoning. - Highly organized and detail-oriented - Able to take lead and remain calm in an emergency or stressful situations. - Able to exemplify team environment and maintain shift etiquette. - Vision correctable to