Surplus and Events Technician II, Facilities, Real Estate, and Planning

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University.

About the role

Under the general supervision of the manager, assist in, support, and provide oversight of the work assigned to the Surplus and Event staff. This position is considered a subject matter expert and is expected to assist in the leadership and mentorship of other Surplus and Event technicians while providing excellent, collaborative, customer-focused service. Responsible for assisting with the movement, setup, breakdown, and storage of University surplus items, relocation of assets for campus moves, and campus events.

Responsibilities

• Assist with surplus management, including the collection, transportation, and delivery of University surplus goods as needed.
• Assist the manager with oversight of daily staff and operations.
• Assist with moving furniture/equipment needed for faculty and staff work location changes, as well as resetting room furniture in residence halls as needed. Includes temporarily relocating furniture and other campus equipment for events.
• Assist in the delivery, setup, breakdown, movement, and storage of event-related supplies and equipment for indoor and outdoor events, both on and off Reynolda campus, such as:
  • Trash and recycling cans, power cords, cable covers, event-specific supplies, tables, chairs, podiums, stages, stanchions, signs, coat racks, flooring, stairs, and other requested equipment.
• Operate material-handling equipment, including pallet jacks, dollies, carts, and other moving equipment.
• Operate large box trucks, standard-size trucks, and gas-operated ‘golf-cart’ vehicles.
• Staff, organize and assist during open surplus hours each week.
• Complete assigned work via the work order system, inputting hours and notes as needed.
• Clean and maintain workspaces and warehouse facilities, including sweeping, mopping, dusting, trash removal, bathroom upkeep, and other general maintenance as assigned.
• Regularly service propane fire pits and heaters.
• Serve as the main point of contact in the absence of the Manager.
• Assist the Manager in decision-making for future projects, event rentals, and supplies.
• Follow all University and departmental policies and procedures.
• Report any safety concerns to the appropriate Supervisor and the Director of Environmental Health and Safety if necessary.
• Keep work vehicles clean and in good operating condition.
• Perform other related duties as assigned.
• Update work orders with hours and notes promptly via Asset Essentials and tablet.

Requirements

• High school diploma, or GED with two years of related experience, or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Ability to communicate effectively in the English language sufficient to perform the duties of the position.
• Possesses strong interpersonal skills to maintain effective working relationships with university customers across all levels.
• Excellent time management and organizational skills.
• Must be flexible and adaptable to work as part of an integrated team to achieve goals and objectives.
• Must be able to meet the requirements of the University's automobile insurance, must have a valid driver’s license, and must have reliable transportation to and from work.
• Basic understanding and knowledge of techniques, tools, and equipment, as well as all required safety precautions.
• Ability to work a flexible schedule with the potential of overtime, including nights, weekends, and holidays.
• Familiarity with Microsoft (Excel, Word, and PowerPoint), Google Drive, Google Calendar, and any web browser.
• Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

Preferred Qualifications

• Ability to drive and safely operate heavy equipment such as box trucks, pick-up trucks, and forklifts.
• Familiarity with generators and light towers.

Accountabilities

• This position may be designated as essential personnel to support business continuity in the event of campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule.
• May occasionally be responsible for the supervision of temporary help.

Physical Requirements

• Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move furniture and other items.
• Constant lifting, carrying, and bending. Stooping, kneeling, crouching, reaching, standing, pulling, lifting, grasping, feeling, hearing, repetitive motions.
• Visual acuity, necessary to safely operate motor vehicles, heavy equipment, and tools.

Environmental Conditions

• Subject to outside environmental conditions: extreme heat, cold, and atmospheric conditions.

Time Type: Full time