Surgical Solutions Endoscopy Technician - St. Louis, MO

Duties & Responsibilities

• Maintain endoscopic equipment and supply inventories; perform safety checks
• Prepare endo suites per procedure requirements
• Follow manufacturer instructions for cleaning, leak testing, and high-level disinfection or sterilization of endoscopes
• Equipment Maintenance and Repair Management
• Identify any damaged or worn scopes or instrumentation (i.e. firmness, stiffness, alignment, chips/dents, dullness, sharp edges) for repair or replacement
• Troubleshoot malfunctioning scopes and equipment and work with the repair vendor to arrange for loaner instrumentation
• Maintain high standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.
• Maintain all equipment and replace as needed, process repairs for instruments and scopes
• Maintain current preference cards for surgeons, as needed
• Maintain a professional level of service, behavior, and communication with Surgical Solutions team members, hospital, and OR staff
• Perform all other duties as assigned by supervisors to support the efficient operation of the team and hospital
• Collaborate well with fellow team members and hospital staff, act with respect and dignity towards others

Technology Utilization

• Learn and effectively use all technologies as outlined in the company’s Technology Policy
• If applicable, utilize company phone and/or laptop to login to company systems as required, including but not limited to ADP, Outlook, Concur, Slack, and SCMP

Qualifications

• Education: High school diploma/GED required. Some college preferred.
• Endoscopy Experience: Certifications: Certified Registered Central Sterile Technician (CRCST) or CBSPD required. CRCST is required within 120 days. CER preferred
• Previous Experience: 2-5 years face-to-face customer service experience; 6 months of Endoscopy experience preferred
• Outstanding customer service skills, ability to build and maintain strong rapport with hospital teams
• Able to quickly and accurately anticipate needs, and appropriately respond
• Availability for 24/7 hospital coverage including weekdays, weekend, and holiday rotational scheduled and on-call shifts