Surgical Services Patient Support Specialist
POSITION SUMMARY
Patient Support Specialists assist at various departments within their office, performing administrative and clinical functions in support of Surgical Services technicians, opticians, and patient services representatives. Specific assignments will be dependent upon workload and staff availability.
WAGE
$16-19/hr
EDUCATION AND/OR EXPERIENCE
High school graduate, or equivalentPrevious experience in optometry environment is preferred
CERTIFICATIONS AND SKILLS
- Proficient in EHR
- Exceptional keyboarding skills
- Excellent interpersonal, written, and verbal communication skills
- Detail oriented with strong organizational skills
- Quality of work reflects efficiency and accuracy
- Able to obtain knowledge and skills on the job or through educational courses
- Strong commitment to helping people
- Polite, professional, and courteous
- Able to lead, motivate and promote a team environment
- Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Physical Activity: Talking, Hearing.Physical requirements: Sedentary work. Involves sitting most of the time.The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
COMPANY PAID CERTIFICATION OPPORTUNITIES
Company paid certification opportunities
TRAINING
Training in three aspects of a primary care practice
PHYSICAL REQUIREMENTS
Sedentary work. Involves sitting most of the time.
PERSONAL DEVELOPMENT
Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through an optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program. In addition to the expectations listed above, each employee must demonstrate a commitment to the organization’s Values, Standards of Conduct, Standards of Care and Vision for Life principles.