Surgical Scheduler-OBGYN

About Us

Ohio State University Physicians (OSUP) operates over 100 cutting-edge outpatient centers, delivering exceptional patient care in a collaborative work environment. Our team of more than 1,800 professionals—including nurses, medical assistants, physicians, advanced practice providers, administrative staff, IT specialists, and financial experts—is dedicated to advancing healthcare, education, and professional growth.

At OSUP, we foster a culture grounded in inclusion, empathy, sincerity, and determination, meeting our teams where they are to serve each other and our community.

Benefits

OSUP prioritizes the wellbeing of our team with a flexible, competitive benefit package, including:

• Medical, dental, and vision coverage
• Health reimbursement accounts and flexible spending accounts
• Retirement plans
• Employee assistance program
• Paid time off and holidays
• Wellness program designed to support employees in living their best lives

Eligibility for these benefits depends on your employment status.

Responsibilities

• Ensure, organize, and maintain an active, accurate, and operational surgery schedule by coordinating all surgeries and procedures for assigned providers and service lines.
• Coordinate surgical procedures with multiple hospitals and ambulatory surgery centers, schedule and coordinate pre-operative testing, communicate surgery orders, and collect necessary documentation for surgeries.
• Work closely with patients, physicians, staff, and operating rooms to provide accurate, timely, and responsive scheduling.
• Provide administrative support, solve routine and complex customer problems, and direct customers to address specific questions.
• Interact with patients, patients’ families, referring physicians, and third-party carriers regarding patient-related issues, requiring independent judgment to plan, prioritize, and organize a diversified workload.
• Communicate regularly with clinical staff, medical secretaries, and staff within the product/service line to ensure customer and department needs are met, maximizing departmental time and utilization.
• Manage and maintain accurate surgical schedules for assigned providers and service lines, ensuring all cases are coordinated efficiently and scheduled appropriately.
• Coordinate all aspects of the surgical scheduling process, including procedures with hospitals and ambulatory surgery centers, pre-operative testing, surgery orders, and required documentation.
• Serve as a primary liaison between patients, providers, clinical staff, operating room personnel, and external partners to ensure a seamless scheduling experience.
• Provide exceptional customer service by addressing questions, resolving scheduling issues, and guiding patients and families through the surgical scheduling process.
• Communicate professionally with physicians, patients, insurance carriers, and interdisciplinary teams to support timely and effective patient care.
• Independently prioritize tasks, manage competing deadlines, and maintain accuracy while handling a high-volume workload.
• Collaborate with leadership and team members to identify and resolve scheduling concerns, workflow challenges, and operational issues.
• Maximize operating room utilization through strategic scheduling, creative problem-solving, and flexibility in responding to schedule changes and last-minute adjustments.
• Work collaboratively with the Surgery Scheduling team, including cross-training and providing coverage when needed.
• Support departmental initiatives and perform additional duties as assigned to meet operational goals.

Requirements

• High School diploma
• 2 or more years of experience in a healthcare environment or equivalent combination of education and experience

Preferred Qualifications

• Epic Experience

Skills & Abilities

• Strong and efficient interpersonal, verbal, and written communication skills
• High level of interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy
• Proficiency in a variety of computer software applications, including word processing, spreadsheets, database, and presentation software (MS Word, Excel, Access, PowerPoint)
• Continual attention to detail in composing, typing, proofing materials, establishing priorities, and meeting deadlines

Pay

USD $19.55 - USD $29.33 per hour