Surgical Scheduler

Surgeries Scheduling

The Surgical Scheduler is responsible for coordinating the scheduling of surgical procedures for assigned surgeons, as well as providing patients with necessary information and ensuring proper pre- and post-operative appointments.

• Discuss and coordinate surgical dates with patients/families based on the surgeon’s schedule.
• Inform patients about cardiac and medical clearance, pre-operative and post-operative appointments, and pre-surgical history and physicals.
• Complete necessary forms related to surgery scheduling and prepare weekly OR schedules.
• Contact equipment and instrumentation representatives as needed and notify the surgical assistant of any changes.
• Communicate with insurance carriers for pre-certification and benefit verification, especially for Workers' Compensation Plans.
• Advise patients about self-pay arrangements and verify payment arrangements with the business office.

Surgical Pre-certification/Verification of Benefits

This position involves initiating requests for insurance plan referrals and obtaining pre-certification and benefit verification for various types of insurance plans.

• Work with insurance carriers to secure authorization for surgeries, especially for Workers' Compensation Plans.
• Fax clinical notes and/or test results to claim adjustors.
• Advise patients about self-pay arrangements and ensure payment arrangements are made.

Requirements

• High school diploma or GED, with at least one year of medical office experience, preferably with electronic medical records.
• Associates degree preferred.
• No certifications or licenses required.
• One year of medical office experience.
• Knowledge of medical terminology, practice management, and EHR systems.
• Strong written and verbal communication skills.
• Ability to handle confidential and sensitive information.
• Physical demands: stand or sit for extended periods.