Surgical Coordinator - (Temp to Hire Opportunity)

Patient Coordination & Communication

Serve as the primary point of contact for patients, addressing inquiries related to surgical preparation.
Confirm surgery dates and provide patients with detailed pre-operative and post-operative instructions.
Arrange patient transportation for surgical procedures or related appointments when needed.
Address patient concerns and questions both before and after surgical procedures.

Surgical Scheduling & Documentation

• Schedule surgeries and coordinate pre-operative and post-operative appointments, including those with ambulatory surgery centers (ASCs) and surgeons.
  
• Ensure all required pre-operative documentation—such as consent forms, medical history, and lab results—is collected, reviewed, and accurately documented.
  
• Prepare surgical folders and gather all necessary paperwork to ensure completeness and accuracy prior to procedures.
  
• Coordinate pre-operative testing and review medication lists to ensure alignment with surgical protocols.
  
• Confirm all critical details related to surgical procedures, including scheduling, insurance verification, medical clearances, authorizations, and consent forms.
  
• Update the surgical schedule regularly to reflect any changes or adjustments.

Insurance Verification & Financial Coordination

• Communicate with insurance providers to verify coverage and obtain necessary authorizations for procedures.
  
• Verify insurance coverage, collect co-pays and surgical fees, and reconcile patient balances.
  
• Collaborate with the billing department to ensure accurate recording and processing of charges.

Interdepartmental Coordination & Equipment Readiness

• Act as a liaison between surgeons, anesthesiologists, nursing staff, and other healthcare professionals to ensure all surgical requirements are fulfilled.
  
• Ensure availability and proper functioning of all necessary surgical equipment and supplies.

Administrative Tasks & Professional Development

• Maintain and manage patient records, ensuring accuracy and confidentiality.
  
• Utilize MD Prospects to track and manage patient leads.
  
• Monitor and respond to work emails and utilize shared tools like Google Drive to stay informed during the workday.
  
• Participate in continuing education by attending relevant classes or webinars and staying current with industry best practices.
  
• Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.

Required Qualifications

• A high school diploma or equivalent.
• One (1) year of experience as a medical receptionist with knowledge of insurance verification and authorizations.
• A strong understanding of medical terminology and surgical procedures.
• Proficiency with office software and electronic health record (EHR) systems.

Preferred Qualifications

• An associate’s degree in healthcare administration, nursing, or a related field.
• Previous experience in a healthcare or surgical setting.