Surgery Scheduling Specialist, Eye Clinic

Key Responsibilities

• Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.
• Captures and records patient information.
• Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
• Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed.
• Obtains precertification or proper insurance approval prior to surgical procedures.
• Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
• Maintains quality in operations impacting patients and staff.
• May assist in training new and current employees.

Technical Capabilities

• Patient Scheduling (Intermediate): The ability to coordinate and schedule patient appointments, surgeries, and other office visits with various computer systems in the hospital or clinic.
• Surgery Scheduling (Intermediate): The ability to coordinate and schedule surgeries within various computer systems in the hospital.
• Patient Documentation (Intermediate): The ability to receive and record patient information.
• Medical Terminology & Documentation (Intermediate): The ability to comprehend medical terminology and documentation in an office, or surgical setting.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Position Qualifications

• Responsibilities: N/A
• Certifications: N/A
• Work Experience: 2 years
• Education: High School Diploma or GED