SURGERY SCHEDULING COORD

Responsibilities

• Captures and communicates information related to patient, procedure and customer needs as essential to effective preparation.
• Coordinates information and accesses to the surgical schedule.
• Functions as an advocate for customer needs; utilizes Chain of Command when unable to meet needs, resolves conflict or concerns.
• Maintains trusting relationships with customers and Methodist staff facilitating cooperation among block and open time users.
• Provides data and report related to block utilization and other managerial assessment of activity.
• Provides information, direction and support as needed to surgeons, surgeon's office staff and others as appropriate to utilize emergent, urgent, add-on and other models of access to surgical resources.

Qualifications

• Knowledge of surgical processes.
• Knowledge of registration processes.
• Ability to input and manage electronic data.
• Ability to understand and communicate in medical terminology and surgical interventions successfully with customers and Methodist staff.
• Ability to understand and manage conflicting needs.
• Possess a positive and confident demeanor.
• Ability to focus on customer needs.