Surgery Scheduler Orthopedic Surgery

Phoenix, Arizona – Digestive Health / Orthopedic & Sports Medicine Institute and Concussion Clinic at Banner University Medical Center.

About the role

As a surgery scheduler you will schedule orthopedic surgery providers, coordinate procedures at Banner University, collaborate across multiple departments, review pre-operative instructions with patients, address cardiac-clearance questions, and secure cardiac approvals before finalizing schedules.

Clinic location: 755 E McDowell Rd, Phoenix.

Responsibilities

• Schedule elective, urgent, or emergent orthopedic, cardiovascular, or obstetrical procedures in a computerized system.
• Verify physician privilege status before scheduling; maintain confidentiality of all privilege logs.
• Obtain and track authorization numbers, History & Physicals, lab results, and ensure they are current.
• Order prior medical records when needed for the day of the procedure.
• Type and print physician orders for multiple physicians and departments.
• Manage physician block time and block-time releases.
• Enter physician orders for lab, blood bank, medical imaging, and cardiology.
• Enter diagnostic test results, patient registration data, and patient charges.
• Compile and prepare statistical reports for management.
• Conduct charge-management audits; reconcile charge packets and correct missed or incorrect charges.
• Act as unit receptionist: answer phones, relay messages, greet and direct patients, visitors, physicians, and families.
• Serve as liaison among nursing units, physicians, and staff to relay patient data.
• Screen requests for patient information and route to appropriate staff.
• Record and type minutes of staff meetings when required.
• Prepare and distribute monthly staff call rosters.
• Enter facility work orders and supply orders as needed by the department.
• Request repairs/maintenance for business machines; arrange pickup/delivery of instruments and equipment.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Two years of medical clerical experience, preferably in hospital central scheduling or physician office scheduling.
• Knowledge of medical terminology and payor contract terms/processes.
• Excellent organizational, human-relations, and communication skills.
• Ability to work with minimal supervision, set priorities, and handle confidential information.
• Proficiency in word processing, spreadsheet software, and computerized scheduling systems.
• Ability to maintain accurate statistical records, gather data, and produce reports.
• For employees at Banner Scottsdale Sports Medicine, second floor: possession of an Arizona Fingerprint Clearance Card at hire and throughout employment.

Schedule

Monday–Friday, 8:00 AM–4:30 PM (some flexibility in days).

Benefits

• Competitive wages.
• Paid orientation.
• Flexible schedules (select positions).
• Fewer shifts cancelled.
• Weekly pay.
• 403(b) pre-tax retirement plan.
• Employee Assistance Program.
• Employee wellness program.
• Discount entertainment tickets.
• Restaurant and shopping discounts.
• Auto Purchase Plan.

Registry/Per Diem positions do not include guaranteed hours or medical benefits.