Surgery Scheduler

About the company

At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. Founded in 1994, OrthoArizona has become the premier orthopedic group across the valley with over two dozen locations and over 75 orthopedic specialists. Our multi-specialty orthopedic clinics offer additional convenient services such as Pain Management, Physical & Hand Therapy, Athletic Performance, X-ray and MRI, and InstantOrtho™—a walk-in clinic for urgent orthopedic conditions.

Responsibilities

• Schedule, coordinate, and reschedule surgeries.
• Communicate necessary information to patients, staff, and physicians.
• Verify necessary information and record information in patient's medical record.
• Coordinate necessary equipment, surgical assists, and anesthesia relative to surgeries.
• Maintain and update physician's calendars.
• Answer telephone, screen calls, clear voicemail, and return patient calls in a timely manner.
• Answer questions regarding patient's upcoming surgeries.
• Update patient information.
• Prepare surgical packet materials.
• Assist in training and orienting new staff.

Requirements

• Knowledge of medical terminology and anatomy.
• Excellent written and verbal communication skills.
• Understand and perform training on practice management software; continue to expand knowledge as updates occur.
• Follow all Standard Operating Procedures.

Qualifications

• High school diploma or GED.
• Minimum 1-year experience in medical scheduling.
• Preferred: 2 years of experience in surgery scheduling.

Benefits

• Robust paid time off package including sick time, holidays, and paid time off.
• Medical insurance with multiple plan options.
• Health Savings Account with company contributions.
• Dental and vision insurance.
• 401(k) retirement plan.
• Pet Discount Plan.
• ID theft protection and legal assistance.