Surgery Scheduler (On-Site)

About the role

Transforming complex medical care into a smooth, supportive journey takes a special kind of coordinator. As a Surgery Scheduler on our team, you will serve as the trusted anchor for patients preparing for surgery, coordinating timelines with physicians and facilities while keeping patients reassured and informed. If you combine sharp organizational skills with genuine compassion, we’d love to welcome you to our team.

Practice Introduction

Princeton Orthopaedic Associates (POA), a division of OrthoNJ, is a Community of Extraordinary Care professionals serving Central New Jersey since 1974. With 29 physicians, including 19 Orthopaedic surgeons, across 7 office locations, urgent care centers, and surgical center, POA operates as an outcome-focused orthopaedic practice that combines extraordinary talent, advanced techniques, and cutting-edge tools with compassionate service. As part of New Jersey's largest independent orthopaedic group practice, POA physicians work collaboratively to provide personalized, patient-centered care while maintaining the values and autonomy of the private practice model.

Princeton Orthopaedic Associates is built on a foundation of compassion, patient focus, quality, collaboration, honesty, and excellence. We are a community where every team member—regardless of role—is expected to embody these values in their daily work, hold themselves and colleagues accountable to high standards, and speak up when behavior falls short of our expectations. We foster a culture of continuous improvement where feedback is welcomed, mistakes become learning opportunities, and successes are celebrated together. As a member of our team, you'll be expected to contribute ideas, mentor new colleagues, and actively participate in creating an environment where both patients and staff thrive.

Responsibilities

• Coordinate surgical procedures with physicians, patients, and surgical facilities
• Maintain and manage surgical schedules, ensuring accuracy and timeliness
• Communicate surgical instructions, preparation details, and post-op requirements to patients
• Verify insurance coverage, eligibility, and benefits for surgical services
• Serve as the primary point of contact between patients, surgeons, and operating facilities
• Track surgical authorizations and collaborate with the authorization team to ensure compliance
• Maintain accurate patient and surgical documentation within the electronic health record (EHR)
• Resolve scheduling conflicts or delays and escalate issues as needed
• Perform additional projects and duties as assigned by management

Required Skills / Abilities

• Strong and extensive understanding of medical office best practices, orthopaedic anatomy, surgical terminology and high-volume surgical scheduling
• Excellent professional communication; adept at handling stressed patients with empathy and composure
• High-precision data entry to prevent surgical scheduling delays/denials
• Exceptionally organized, adaptable, and capable of managing heavy patient volume

Experience / Qualifications

• At least 2–3 years of previous experience is required (orthopaedics preferred)
• Familiarity with medical billing and coding practices is highly desirable
• Proficiency in using Microsoft Office Suite and phone systems is essential
• Experience with health information, worker’s comp, motor vehicles, and customer service will be beneficial

Pay

$21.50 – $27.00 per hour