Surgery Scheduler - OB Clinic

Location: 1250 E Michigan Ave, Grayling, MI / 829 N Center Ave, Gaylord, MI – 2 days in Grayling & 3 days in Gaylord.

About the role

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare—northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about—with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures—you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other.

Responsibilities

• Work with patients, families, staff, and providers to schedule surgery, pre-op physicals, and testing in a timely manner, ensuring an exceptional experience of care, wellness, and healing.
• Ensure prior authorizations are completed as required for surgical procedures in a timely manner according to individual insurance requirements.
• Identify opportunities to manage prior authorizations more effectively and efficiently.
• Ensure documentation is complete to support accurate billing of surgical procedures, including insurance verification and prior authorization.
• Oversee the scheduling process from start to finish.
• Maintain complete, accurate, and up-to-date scheduling tools by timely checking and updating information from voicemail, email, memos, intranet communication, etc.

Requirements

• High school diploma or GED required.
• Associate’s degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred. In lieu of an Associate’s Degree, candidate must have 5 years’ experience in a highly demanding, customer-driven, fast-paced, professional work environment with acute attention to detail, multifaceted work demands, and emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a healthcare environment.
• Clinical background is highly preferred (e.g., Medical Assistant or PCT).

Benefits

• Grow: Tuition reimbursement, in-person and online development opportunities, and access to a career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

Schedule

• 40 hours weekly.
• Monday – Friday, 8:00 AM – 4:30 PM.

Additional Information

• Munson Healthcare requires all employees to be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella.
• Munson Healthcare also requires all employees to receive an annual flu vaccine during the flu season or receive an approved medical or religious exemption.