Surgery Scheduler, Colorectal Surgery, FT, Days

About the role

Schedules patient surgery and/or pre-assessment appointments, retrieves insurance authorization and referrals. May document demographic, coding, billing, payor source and/or other required information. May maintain/update physician schedules. Work Shift: Day (United States of America). Location: Blount Memorial Hospital Facility BH POB Maryville, Department BMPG Colorectal Surgery, Maryville.

Responsibilities

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Coordinates surgeries and information with other physician offices.
• Assembles patient charts and answers patient’s questions regarding surgery and testing.
• Ensures that customer service targets are achieved.
• Validates documentation for scheduling verification and authorization(s).
• Communicates with physicians and department staff to accomplish assigned duties.
• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
• Performs other duties as assigned.

Requirements

• Education: High school diploma, GED or equivalent preferred.
• Experience: Two (2) years related work experience. Healthcare industry experience preferred.

Skills

• Customer-oriented service skills
• Computer/word processing skills
• Knowledge of medical terminology preferred