Surgery Scheduler - Colorado

CareStream Advisory Group's mission is to help healthcare professionals find rewarding opportunities that align with their care philosophy. We are not a staffing firm or agency. CareStream does not hire for these positions—we identify and validate them from healthcare employers directly.

About the role

This position is Monday through Friday from 8am to 5p MST—this is not negotiable. Candidates must be currently located in Colorado or have confirmed plans to relocate to Colorado prior to start. If you currently reside outside of Colorado, please indicate in your application when you would be moving to Colorado.

Responsibilities

• Schedules medical procedures, diagnostic and imaging tests, office visits, and surgeries for patients with appropriate provider.
• Completes pre-procedure communications with patients.
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications specified by the provider.
• Verifies insurance(s) coverage and benefit information for diagnostic imaging, special procedures, including surgery.
• Obtains authorizations for diagnostic imaging and procedures.
• Ensures patients have the proper medical clearance and pre-surgical testing as needed.
• Interfaces with staff to ensure all necessary equipment is prepared for procedures.
• Communicates notes or special instructions with patients and providers as required.
• Provides accurate, detailed information to patients regarding test preparations, time of patient's scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Meets the company's expectations as described in the VSON Policies and Practices.
• Maintains confidentiality of Personal Identifiable Information (PII) in accordance with company policies and state and federal laws, including OSHA and HIPAA regulations.
• Performs job in accordance with all company safety practices.
• Other duties as assigned.

Requirements

• Working knowledge of medical office procedures, including the ability to access data on clinic information systems such as scheduling software, Electronic Medical Records software, and company e-mail.
• Skill in developing and maintaining relationships, and communicating calmly and clearly with patients, medical staff, and the public.
• Knowledge of English grammar, spelling, and punctuation in order to interpret and follow oral and written instruction, keep detailed records, and sort and file materials correctly by alphabetic or numeric systems.
• Knowledge of basic arithmetic to make simple calculations.
• Ability to work under pressure, with interruptions and deadlines.
• High school diploma or equivalent required; some college preferred.
• Previous experience working in an office environment required.
• Minimum of 1 year work experience in orthopedic authorizations and scheduling highly preferred.

Benefits

• Medical, dental, and vision insurance
• 401K with employer contribution
• Employee Assistance Program (EAP)
• Birthday Time Off
• Monthly bonus options
• Generous PTO
• Employer-paid long-term disability (LTD) and life insurance

Pay

$23.25 - $28.05 per hour

Schedule

Monday through Friday, 8:00 AM to 5:00 PM MST