Surgery Coordinator (Hybrid)

About the role

The Surgery Coordinator exists to advocate for Redirect Health members by coordinating surgical care, managing costs, and ensuring high-quality outcomes at fair, negotiated rates. In this role, you will serve Redirect Health members navigating surgical procedures, be responsible for coordinating surgical care, negotiating costs, and advocating on behalf of members, directly impacting member confidence, access to care, and affordability within the healthcare system.

Responsibilities

• Own: Surgical coordination from intake through completion, including timelines and communication
• Support: Members by prioritizing their needs with compassion and clarity
• Collaborate with: Internal providers, hospitals, surgical facilities, anesthesiologists, and external provider offices
• Improve: Cost management, care coordination efficiency, and member experience
• Advocate for: Members by negotiating fair and equitable rates with providers

Requirements

• Bring relevant experience in healthcare administrative support or case management
• Communicate clearly and with empathy
• Take ownership and follow through
• Use analytical and decision-making skills to navigate complex care scenarios
• Work well across teams and external partners
• Care deeply about advocating for patients

Qualifications

• High School Diploma or GED
• One year of experience in a healthcare administrative support or case management-related role
• Medical billing background preferred
• Proficiency in Microsoft Word, Excel, and an EMR system

Skills

• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to handle sensitive and confidential information
• Experience with healthcare systems and terminology
• Problem-solving and negotiation skills

Benefits

• No money out of your paycheck for healthcare
• No cost to add your spouse or children
• No deductibles (we reimburse them)
• No out-of-pocket maximums

Pay

$21.00/hour

Schedule

Full-time

Legal Stuff

Redirect Health is an Equal Opportunity Employer (EOE). Employment with Redirect Health is at-will. Nothing in this job posting or the application process creates a contract or guarantee of employment. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time with or without notice. Redirect Health does not provide employment-based visa sponsorship now or in the future for this position. Applicants must be currently authorized to work in the United States without sponsorship.