Surgery Coordinator

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world.

About the Role

The Surgery Coordinator is responsible for coordinating and ensuring the timely and accurate delivery of materials needed for surgery. Responsibilities include the safe and timely transportation of inventory to medical facilities and/or locations specified.

Responsibilities

• Coordinate with staff to ensure surgery requisitions are submitted timely and accurately to ensure fulfillment and delivery of product.
• Check orders for completeness and make recommendations based on previous orders.
• Fulfill surgery requests accurately and within time constraints.
• Use Enterprise Resource Planning/Manufacturing Resource Planning software programs to loan, receive, ship, issue, and monitor inventory.
• Coordinate with shipping companies as required.
• Collaborate and troubleshoot with cross-functional departments, including Sales Operations, Supply Chain, and Operations to fulfill orders accurately and on-time.
• Assist on-site warehouse personnel in manual fulfillment of orders with an ‘all hands on deck’ approach.
• Maintain status of inventory at all times with the ability to provide real-time updates to Operations leadership and Sales team members.
• Responsible for the return of inventory in a timely manner.
• Boxing, packing, labeling, shipping instruments, and using shipping programs as needed.
• Deliver/retrieve inventory including restock and emergency runs to the appropriate facility in a safe and accurate manner.
• Develop and enhance product knowledge through training, webinars, learning modules, interaction, and partnership with sales, marketing, sales training, and med ed.
• Participate in departmental 24-hour emergency “on-call” service.
• Required to work some holidays.
• Must be able to lift and carry 50lbs on an occasional basis.

Requirements

• Organizational and time management skills are essential in a fast-paced environment.
• Ability to problem solve and communicate effectively with stakeholders.
• Strong attention to detail; follows directions closely and completes tasks efficiently and effectively.
• History of successfully owning tasks and taking responsibility for assigned processes as part of a larger team.
• Demonstrated knowledge to identify Zimmer Biomet products by major product groupings and familiarity with product lines of other divisions preferred.
• HS Diploma or equivalent (G.E.D.) required. An equivalent combination of education and experience will be considered.
• 2 years’ experience required; preferably in Supply Chain, Logistics, Sales Support, Inventory Management, Information Systems, or other technical field.
• Must have a valid driver's license with an acceptable driving record.
• Travel up to 5%.

Benefits

To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location-specific competitive total rewards, wellness incentives, and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.