Surgery Coordinator

About the role

Retina Consultants of Texas (RCTX) is seeking a qualified and dependable administrative team member who will be responsible for assisting the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. This candidate acts as a liaison between the office, surgical facility, patient and primary care physician. Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world-renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions), our combined culture allows us to best serve our patients, referral sources, and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser, and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients. We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

Responsibilities

The Surgical Coordinator will assist the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. Primarily based from the Administration office in Bellaire, this candidate acts as a liaison between the office, surgical facility, patient and primary care physician.

• Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
• Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility, ophthalmologist or technician.
• Schedules post-operative appointments as appropriate.
• Arranges patient transportation if necessary
• Notifies patient of all scheduled appointments.
• Prepares surgery folders and post-op kits.
• Sends appropriate H&P forms, labs, EKGs, and radiology needs to primary care physician.
• Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, H&Ps, and signed consent forms, and transfers to surgical facility.
• Collects surgery payments
• Answers all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns.
• Contacts patient two days prior to surgery advising them about their arrival time at the hospital, answering any questions, and reminding them of any changes in their medications
• Performs other tasks as assigned.

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree preferred.

Experience Requirements

• Two years’ experience in a surgical specialty practice, ophthalmology preferably
• Prolonged periods sitting at a desk and working on a computer.

Skills

• Excellent communication and interpersonal skills.
• Strong organization with attention to detail.
• Analytical problem-solving skills.
• Demonstrated ability to meet deadlines.
• Ability to work independently and as a team member.
• Demonstrated computer literacy.
• Capability of meeting patient surgical scheduling volumes as established by the lead technician.

Benefits

Upon Joining Our Practice, The Following Competitive Benefits For Full-time Eligible Employees After a 60-day Introductory Period:

• Employee Paid Benefits: medical, dental, and vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401(k) retirement savings contributions both Roth and Traditional options starting date of hire.
• Employer Paid Benefits: long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off, and (8) paid holidays + (1) floating holiday annually.

Pay

Pay Rate is $22.00+ per hour and is eligible for overtime.