Supvisor Care Management

About the role

Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns.

Responsibilities

• Implements corporate Care Management strategies in collaboration with facility management.
• Participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions.
• Provides discharge planning and progression of care expertise to the interdisciplinary team.
• Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations.
• Facilitates care conferences for complex transitions and placements as needed.
• Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement.
• Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner.
• Adds to the team by addressing patient, staff, physician, and department complaints and following up with timely communications and escalations.
• Participates in hiring, onboarding, educating, evaluating, and mentoring staff.
• Performs other duties as assigned.

Requirements

• Knowledge of medical necessity for appropriate patient status and level of care
• Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines
• Ability to lead others effectively while maintaining appropriate compliance
• Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning
• Ability to manage multiple tasks and prioritize level of importance
• Critical thinking skills
• Customer service skills
• Ability to implement process improvement processes
• Experience with PC applications and development of reports
• Ability to negotiate optimal resolution of issues
• Ability to manage multiple tasks and prioritize level of importance
• Ability to engage in complex clinical decision-making
• Strong professional verbal and electronic communication
• Ability to analyze, evaluate, and monitor data
• Ability to foster positive Interdisciplinary Team relations and encourage employee engagement
• Ability to work independently and/or as part of a team

Qualifications

• Associate's of Nursing
• Bachelor's of Nursing

Skills

• Knowledge of medical necessity for appropriate patient status and level of care
• Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines
• Ability to lead others effectively while maintaining appropriate compliance
• Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning
• Ability to manage multiple tasks and prioritize level of importance
• Critical thinking skills
• Customer service skills
• Ability to implement process improvement processes
• Experience with PC applications and development of reports
• Ability to negotiate optimal resolution of issues
• Ability to manage multiple tasks and prioritize level of importance
• Ability to engage in complex clinical decision-making
• Strong professional verbal and electronic communication
• Ability to analyze, evaluate, and monitor data
• Ability to foster positive Interdisciplinary Team relations and encourage employee engagement
• Ability to work independently and/or as part of a team

Benefits

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Pay

$70,682.60 - $131,480.21

Additional Information

N/A

Field Of Study

N/A

Work Experience

• 1+ experience in direct care management
• 2+ front line nursing experience

Physical Requirements

View physical requirements

Background Screening Requirement

(Please click the link below to view work requirements)

Florida Care Provider Background Screening Clearinghouse

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.