Care Management Manager

Job Description

Oversees the daily operations of the Care Management department in inpatient, observation, and emergency department settings.

Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.

Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.

Makes sure staff documentation, reports, and dashboards adhere to the company-wide standard processes and quality care.

Oversees care managers' full discharge planning from admission to discharge, ensuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.

Collaborates with hospital leadership and executives to address pace of care delays and ensure daily progression of care and throughput.

Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.

Manages staff escalations of delays and complicated cases, collaborating with care providers both inside and outside the hospital to find solutions to avoid unnecessary days in the hospital.

Trains and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.

Oversees coordination of family and care team meetings and ensures effective transitions of care and patient and family needs are met.

Performs other duties as assigned.

Knowledge, Skills, And Abilities

N/A

Education

Master's [Required] Field Of Study Master's in Social Work OR Bachelor's in Social Work & Master's in related field

Work Experience

3+ direct care management experience [Required]

2+ experience in social work [Required]

Additional Information

Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements.

Licenses And Certifications

• Accredited Case Manager (ACM) [Preferred]
• Certified Case Manager (CCM) [Preferred]

Physical Requirements

Perform a physical requirements assessment

Pay Range

$72,189.82 - $134,259.75

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.