Supv, Medical Practice - Neurology
Orlando Health · Orlando, FL · 2 mo ago
HealthcareFull-time
Full-time position, Monday - Friday, 8:00 AM to 5:00 PM, located in Brandon, FL.
About the Role
The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site, focusing on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling, and business-related reporting.
Responsibilities
- Oversees scheduling patients and improves access for patients to the practice.
- Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
- Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
- Assists in development, administration, and support of organizational policies and procedures.
- Implements and monitors projects and operational functions as directed by leadership.
- Assists physician(s) with creation of strategies for efficiency and growth of the practice.
- Provides management reports to physicians and administration for review, practice planning, practice marketing, and practice development.
- Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
- Develops systems knowledge, including practice management systems and electronic medical records.
- Demonstrates proficiency in word processing, spreadsheet development, and presentation skills.
- Applies strong interpersonal, customer service, and supervisory skills.
- Provides department-level orientation to new team members, covering system software, telephone processes, office equipment usage, policies, customer service expectations, and job competencies.
- Maintains regular, punctual attendance consistent with organizational policies and legal standards.
- Ensures compliance with all Orlando Health policies and procedures.
- Educates and supervises staff.
- Provides necessary documentation relating to policies and procedures.
- Maintains confidentiality of data and information.
- Functions as a member of the medical office management team.
Qualifications
- High school graduate or equivalent.
- Three (3) years’ experience in a physician office setting.
Benefits
- Education & Career Growth: Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
- Health & Wellness: Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
- Financial & Retirement: Up to 5% employer match on retirement contributions.
- Work-Life Balance: Four weeks of paid parental leave, PTO, and flexible leave options.
- Family & Pet Support: Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Schedule
Monday - Friday, 8:00 AM to 5:00 PM.