Supv, EMR Analysts

Job Summary

The Supervisor position is responsible for design, build, testing, validation, and ongoing support for two or more Care Connect applications. They must possess in-depth knowledge of software functionality and quickly gain knowledge of operational workflows. They collaborate with the Care Connect leadership team and operational leaders to bring up new applications and stabilize/excite existing applications.

Key Responsibilities

• Reports directly to the Manager of Clinical Applications.
• Provides direct supervisory oversight for two or more application teams and is responsible for attaining defined project outcomes.
• Leads major projects and/or initiatives through to successful completion with little to no oversight.
• Leads cross-application teams.
• Works cooperatively and effectively with operational leadership to develop and test future-state workflows.
• Effective communication regarding build changes and project plans to end users and all levels of leadership.
• Obtains and maintains Epic certification in assigned application module.
• Designs and implements future-state operational workflows by interacting with operational department representatives to analyze needs and translate these into system design.
• Populates master tables and system files in accordance with established guidelines; follows standards for naming and numbering conventions and security classifications.
• Tests in a structured manner and documents testing results.
• Follows established guidelines for system change control.
• Tracks, updates, and resolves issues.
• Collaborates with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented.
• Trains end-users on proper use of the application.
• Maintains system documentation to enable ongoing support of the system.
• Implements approved changes based on customer-designated priorities.
• Troubleshoots problems identified by team members and end-users.
• Reviews and tests new builds and releases prior to implementing in the production environment.
• Identifies potential system enhancement needs.
• Provides demonstrations of system functionality as necessary.
• Application Testing:
• Identifies testing requirements for assigned application module.
• Adjusts Testing Toolkit test scripts and scenarios to adequately test expected functionality.
• Collaborates with Testing Coordinator, peer Application Testing Coordinators, and Workgroup Coordinator to plan testing activities.
• Updates the Testing Tracker documentation to reflect testing results.
• Identifies, documents, and tracks testing-related issues through completion.
• Reports results of testing to Project Manager and Testing Coordinator.

Minimum Qualifications

• Has successfully led at least two major initiatives through to successful completion as a Care Connect Analyst.
• Consistently exceeded expectations as a Care Connect Analyst.
• Functional area expertise as determined by leader.
• Excellent customer service and communication skills.
• Understanding/knowledge of clinical/peripheral healthcare functions and work processes.
• Understanding of technology related to functional processes/workflow.

Required Licensure/Certification

• EPIC Certification

Skills

• EPIC Certification

Physical Requirements

L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.

Pay Range

$93,000.00 - $105,000.00

City

Rochester

Postal Code

14617