Supportive Living Coordinator - NOC

Schedule

Part-time - 30 hours/week (eligible for benefits)

Job Duties & Responsibilities

• Assign household chores to residents.
• Monitor resident’s rooms for cleanliness.
• Ensure that all residents are properly respecting and maintaining common areas (esp. kitchen, living room).
• Monitor that residents are following house rules including curfew/lights out hours.
• Maintain an inventory of all household supplies (i.e. cleaning supplies, cooking utensils, furniture, household keys, etc).
• Prepare bedrooms for all new residents (i.e. clean linens, dresser drawers, bedroom cleanliness etc).
• Welcome and introduce new residents to all existing residents.
• Review Program and House Rules with all new residents and ensure resident compliance with house rules.
• Communicate in a culturally sensitive manner.
• Establish and maintain strong lines of communication with manager/directors related to residents.
• Maintain updated knowledge of policies and procedures for resident and employee safety, and emergency or evacuation plans.
• Complete daily rounds for safety.
• Monitor proper use and functioning of appliances and other household equipment.
• Complete maintenance reports.
• Complete the appropriate documents and Qstatim documentation with an employee or visitor has been injured and demonstrate appropriate response.
• Maintain updated knowledge in life-sustaining techniques and emergency first aid.
• Maintain the safety and confidentiality of the resident.
• Attend and participate in mandatory staff meetings, in-services, MDI team meetings.
• Take personal responsibility to attend all staff meetings as directed by the manager/director.
• When unable to attend, call the manager/director as soon as possible and make alternate arrangements to receive information shared at the meeting.
• Maintain accurate records of in-services attended on the Staff Development Record.
• Participate in activities organized to ensure quality of services.
• Aid in the identification of performance improvement projects for resident-related issues.
• Interact with residents, family members, and significant others to reflect excellence in customer service.
• Monitor supplies.
• Prepare daily supply reports and complete the appropriate documents to restock as necessary.
• Obtain a signature from the manager/director for all supplies ordered.
• Provide training to staff and community resources.
• Participate in new staff orientation/training.
• Participate in outside marketing activities as directed by the program manager/director.
• Promote department goals and the mission of Rogers Behavioral Health.
• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.
• Include requirements and guidelines from external agencies (NARR).
• Demonstrate understanding and support of NAAR, HIPPA, Emergency Medical Treatment & Labor Act (EMTALA), CFR (Code of Federal Regulations), and other regulatory agency compliance regulations, and comply with same.
• Participate in in-services/seminars and other meetings to increase involvement and awareness of regulations.
• Participate in the education of other disciplines regarding the supportive living setting.
• Participate in committees, team meetings and team projects, as directed.
• Demonstrate punctuality and preparedness.
• Demonstrate effective communication skills.
• Demonstrate good organizational skills with agenda and minute preparation.
• Contribute in a positive, solution-focused manner.
• Gain understanding of the ROS process.
• Apply the ROS model to your department’s activities.
• Participate in and/or create ROS teams that lead to improvement in other areas of Rogers Behavioral Health.
• Educate and involve self to the system and the Residential Center’s ROS plans.
• Conduct self in a professional manner.
• Demonstrate organizational skills that promote timely response to all inquiries and to project completion.
• Communicate with all individuals in a positive and professional manner.
• Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
• Communicate concerns and provide solutions for same.
• Attend outside seminars to promote professional growth.
• Demonstrate a positive and professional attitude toward parties outside Rogers Behavioral Health (patient families, visitors, vendors, etc.).
• Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control and Employee Health policies and programs.
• Project a professional image by wearing appropriate, professional attire.

Education/Training Requirements

• Associate's degree preferred.
• Must have experience in public or private institutional care for the type of population the residence serves.
• Certified Peer Recovery Specialist certification is required within 30 days of employment start date.
• NARCAN certification required during onboarding.
• American Heart Association CPR certification within thirty (30) days of hire. Bi-annual re-certification is required.
• Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire/transfer. Annual re-certification is required.
• CPR certification is required to be completed within 30 days of employment start date.
• Hold a valid Wisconsin driver’s license and have a good driving record.
• Successfully pass the Caregiver Background Check.