Supported Living Coordinator

Position Description

The SLP Coordinator is a full time leadership position, responsible for the coordination of contracted residential services within a team setting and defined caseload. This position leads a team of Direct Support Professionals in managing a caseload of participants receiving contracted support.

Essential Functions

• Responsible for overall support coordination, oversight and advocacy of participants on their assigned caseload. Including visiting participant residences.
• Responsible for reviewing narratives and staff documentation for participants on their caseload to ensure documentation is happening timely and comprehensively.
• Responsible for actively participating in Person-centered service plan (PCSP) meetings for participants on their caseload.
• Responsible for updating participant PCSP’s every four months.
• Responsible for writing and revising PCSP goals for participants.
• Aids in writing Positive Behavior Support plans.
• Aids in finding housing for participants in transition as necessary and in coordination with the Rep Payee or other team members.
• Communicates directly with the DSHS case manager regarding participant needs and issues as they develop.
• Coordinates with Healthcare team to support optimal health for the participant.
• Facilitates team meetings with appropriate staff to ensure participant’s evolving needs are understood and met.
• Collaborates to ensure the department is operating within Washington State Codes (WAC) regulations that apply to the support that is provided by the program.
• Aids Program Director in Audit preparation as directed.
• Responsible for reviewing and following up on communication and documentation that are caseload specific. Reports to leadership and outside resources when necessary.
• Responsible for maintaining the Medical and Service refusal forms regularly.
• Responsible for taking on-call shifts answering the 24 hour emergency phone in rotation with the other Supported Living leadership.
• Responsible for providing input in evaluations and monitoring of DSPs performance that work shifts with the participants on their caseload.
• Responsible for maintaining an updated Outlook calendar to support in collaboration with team members.
• Responsible for supervision of a team of Direct Support Professional staff.
• Responsible for accurately reviewing and approving staff hours submitted.
• Responsible for training and assisting with orientation of new staff.
• Responsible for ensuring that the hours billed for the participant balance and are justifiable with the information available in the tracking systems available.
• Aid other SLP leadership team members as needed.
• Responsible for covering open shifts as needed.
• Supports the agency’s efforts to undo institutional racism, build cultural competence, and serve an increasingly diverse population.

Physical And Other Requirements

• Ability to work flexible hours and days.
• WA drivers’ license and verification of good driving record, insurance, and reliable transportation.
• Ability to pass a criminal background check.
• Ability to lift 25 lbs.

Salary / Benefits

The SLP Coordinator is a full-time hourly non-exempt position which pays $27-$30 per hour (depending on experience). Benefits include medical, dental, vision, and 401(K) and employee is benefits-eligible the first day of the month after the first 60 days of regular employment.

Qualifications

• Proficient in use of Microsoft Teams, Outlook, Word, and Excel as well as general knowledge of databases and information systems.
• Excellent organizational skills and attention to detail.
• Adept at handling frequent interruptions.
• Excellent communication skills in person, phone, and in writing.
• One-two years of administrative/office-type experience.
• Demonstrated ability to work effectively with individuals of diverse economic, ethnic, and social backgrounds.
• Demonstrated ability to work effectively and positively with individuals with intellectual and developmental disabilities.
• Positive attitude and willingness to take on and learn new tasks.
• Takes initiative to problem-solve and bring concerns to supervisor as needed to foster an efficient, positive, and organized work environment.