Support Staff - Family Shelter
About the role
Families in Transition is looking for a Support Staff member to join our Family Shelter team. This role is responsible for providing a safe, clean, and non-threatening environment to persons experiencing homelessness. You will assist with the identification and implementation of actions for continuous improvement in shelter offerings and operations, aligning with our mission to serve the most vulnerable population.
This position supports effective daily shelter operations by documenting safety, security, participant behaviors, medical concerns, and other issues; monitoring and requesting supplies; communicating with participants; engaging participants; and performing housekeeping duties to maintain a safe and clean environment.
Responsibilities
- Provide a safe, clean, and non-threatening environment for shelter participants.
- Document safety, security, participant behaviors, medical concerns, and other issues.
- Monitor and request supplies as necessary.
- Communicate with and engage shelter participants.
- Perform housekeeping duties to maintain cleanliness and safety.
- Contribute to policy and program improvements for shelter operations.
Requirements
- High school diploma or equivalent.
- Understanding and knowledge of housing safety concerns.
- Demonstrated proficiency in excellent customer service.
- Willingness to work early mornings, evenings, and weekends.
Preferred Qualifications
- Experience with mental health or substance use disorders.
Schedule
1st shift (Saturday & Sunday), 8:00 AM – 4:30 PM (Part-time).
Pay
Base pay: $18 per hour.