Support Staff

About the role

Under the supervision of the Clinical Support Services Supervisor, the Support Staff oversees the supervision, security, and physical condition of the residential living environment and provides support to ATS continuum clients. The role includes overnight supervision, backup assistance to Detox staff, coordination of client appointments and schedules, orientation for new clients, and various client‑service activities.

Responsibilities

• Supervise, ensure security, and maintain the physical condition of the residential living environment.
• Provide overnight supervision of residential clients as needed.
• Act as “back‑up” to Detox staff for unusual admissions, crisis situations, or ongoing emergency assistance.
• Coordinate residential clients’ community appointments.
• Monitor client program services attendance and behavior.
• Provide program orientation sessions for newly admitted residential clients.
• Coordinate client room assignments and kitchen crew work schedules.
• Assist clients with crisis management and related case‑management issues.
• Deliver daily client services such as educational sessions and group recreational outings.

Requirements

• Minimum of a GED or equivalent; AA degree preferred.
• At least one year of experience working with substance abuse treatment clients or clients needing other social services.
• Current driver’s license required.

Skills

• Effective written and verbal communication skills.
• Ability to be supportive and relate well with substance abuse clients.
• Word processing/computer experience preferred.
• Thorough working knowledge of current Programs Policy and Procedures.

Schedule

Part‑time position, approximately 8 hours per week.