Support Staff

About the Role

Support Staff are essential to the daily operations of our dispensary. From greeting customers to supporting the sales floor, you'll help ensure every guest has a smooth, compliant, and enjoyable experience. This is a hands-on, fast-paced role that provides exposure to multiple areas of dispensary operations, making it a great opportunity for individuals interested in learning the ins and outs of cannabis retail.

Responsibilities

• Greet customers and create a positive first impression
• Educate guests on cannabis products, strains, medicinal uses, and consumption methods
• Verify IDs and ensure compliance with state regulations
• Process transactions accurately using our POS system
• Maintain a clean, organized, and welcoming dispensary environment
• Support your teammates through clear communication and teamwork

Requirements

• High School Diploma or GED
• At least 1 year of retail experience (preferred)
• Ability to stand and walk for extended periods
• Ability to lift up to 30 lbs
• Must meet all state requirements for employment in the cannabis industry

Qualifications

We're seeking motivated team players who enjoy working with people and thrive in a fast-paced retail setting. The ideal candidate is:

• Friendly, approachable, and service-oriented
• Reliable and detail-focused, especially with cash handling and compliance
• A strong communicator who remains professional under pressure
• Curious and eager to learn about the cannabis industry

Previous retail experience is helpful, but not required. What matters most is a positive attitude, integrity, and a commitment to excellent customer service.

Benefits

At Nirvana Cannabis, Support Staff receive hands-on training across multiple areas of the dispensary, including reception, floor support, and point-of-sale operations. You'll gain valuable experience in compliance, customer engagement, and retail best practices within a supportive, team-driven environment.

As a family-owned business that values individuality, we focus on building confident, knowledgeable staff members who take pride in their work and grow alongside the company.