Support Specialist (On-Site)

What You Will Do

• Coverage via telephone, email, and written correspondence.
• Gather and report information.
• Solve problems and review and evaluate various reports.
• Maintain records and reports.
• Provide analytical data and support to executives.
• Perform various analytical and data evaluations with a high degree of accuracy.
• Exercise judgmental decisions in an independent manner.
• Communicate effectively verbally and in writing.
• Exercise discretion in the execution of all duties.
• Meet department deadlines and efficiently handle distribution to appropriate parties.
• Analyze and transform data using Microsoft Excel.
• Cross-train in different department areas.
• Perform other duties as required by the department

What You Can Bring

• A minimum typing speed of 30 wpm.
• Proficiency in Microsoft Excel and Word.
• Ability to quickly learn and navigate various software applications.
• Strong out-of-the-box thinking and problem-solving skills.
• Ability to operate standard office equipment.
• Excellent written and verbal communication skills, including proper grammar, word usage, and punctuation.
• Ability to understand and apply a variety of oral and written instructions with a demonstrated sense of initiative.
• Strong ability to collaborate and work effectively within a team.

How American Income Life Will Support You

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including a pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity Awaits!

Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.