Support Services Technician

Our client is seeking a Support Services Technician to ensure efficient and accurate handling of daily mailroom and purchasing activities.

About the role

This position supports the movement of materials, correspondence, and deliveries throughout the organization. The ideal candidate brings a service-focused mindset, works well within established procedures, and helps maintain a secure, organized, and compliant operation.

Responsibilities

• Manage the receipt, sorting, and distribution of incoming mail, packages, and overnight shipments across the facility.
• Deliver correspondence, supplies, and other materials to designated departments in a timely and accurate manner.
• Monitor mailroom inventory levels and replenish mailing and shipping supplies to support uninterrupted daily operations.
• Coordinate service requests for mailroom equipment or related support needs and track progress through resolution.
• Maintain stock records for inventoried items and assist with the procurement of routine printed materials and office-related supplies.
• Follow postal regulations and internal handling procedures to ensure compliant processing of outgoing and incoming mail.
• Keep accurate documentation of completed mailroom, delivery, inventory, and purchasing support activities.
• Promote a safe work environment while safeguarding mailroom areas, stored materials, and any assigned vehicles.
• Provide responsive customer service to internal stakeholders by addressing routine requests and resolving day-to-day support issues.

Requirements

• Prior experience working in a mailroom, distribution, shipping, or related support services environment.
• Ability to sort, process, and deliver daily mail and packages with strong attention to detail.
• Knowledge of standard mail handling practices and familiarity with postal or courier procedures.
• Experience maintaining supply inventory and supporting routine purchasing or order fulfillment tasks.
• Strong customer service skills with the ability to communicate professionally across departments.
• Ability to keep accurate records and follow established policies, procedures, and security guidelines.
• Capable of managing multiple daily tasks in a fast-paced setting while meeting deadlines.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.

Benefits are available to contract/temporary professionals. Visit roberthalf.gobenefits.net for more information.