Support Services Technician
About the role
As a Support Services Technician with Corewell Health, you will work in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and foster a positive work environment. This role is part of the patient care team and creates a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment.
Responsibilities
- Refer to the job description of the specific role being performed, including using the associated technology.
- Communicate effectively with all hospital staff, visitors, patients, and residents to ensure high-level customer service and care.
- Greet, communicate with, and assist visitors, staff, and patients in navigating the hospital.
- Complete special projects as assigned, with specific direction.
Requirements
- High School Diploma or equivalent.
- 1 year of relevant experience in customer service or a related field.
Qualifications (Preferred)
- CRT-Basic Life Support (BLS) – AHA (American Heart Association) or CRT-Basic Life Support (BLS) – ARC (American Red Cross) for Patient Transport (within 90 days).
- CRT-Accredited Food Handler – ANSI National Accreditation Board (within 90 days).
- CRT-Accredited Food Allergy Certificate – ANSI National Accreditation Board (within 90 days).
- CRT-Accredited Food Protection Manager, CFP – ANSI National Accreditation Board (within 90 days).
About Corewell Health
At Corewell Health, you will play an essential role in delivering personalized healthcare to patients, members, and communities. Our mission is to improve health, instill humanity, and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Benefits
- Comprehensive benefits package to meet financial, health, and work/life balance goals.
- On-demand pay program powered by Payactiv.
- Discounts on restaurants, phone plans, spas, and more.
- Optional identity theft protection, home, and auto insurance.
- Traditional and Roth retirement options with service contribution and match savings.
Schedule
- Employment Type: Full time
- Shift: Day (7:00 a.m. – 3:30 p.m.)
- Weekly Scheduled Hours: 40
- Days Worked: Variable
- Weekend Frequency: Every other weekend
Primary Location: Blodgett Hospital – 1840 Wealthy St SE, Grand Rapids