Support Services Supervisor

About the Role

Labcorp, a global leader in laboratory services, is seeking a Support Services Supervisor to join our team in Seattle, WA. This role is crucial in advancing diagnostics, accelerating innovation, and addressing significant health challenges worldwide. The position offers an opportunity to make a meaningful impact on people’s health and grow your career in a dynamic, innovative environment.

Work Schedule

Tuesday-Saturday, 11pm-7:30am

Responsibilities

• Supervise the day-to-day operations of the non-technical staff for the department
• Assist with preparation of laboratory specimens for analysis and testing
• Directly supervise, train, and mentor non-technical personnel
• Monitor daily workflow in the lab and schedule adequate coverage
• Ensure all shifts in the department are properly staffed
• Research and resolve production errors, escalating when necessary
• Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy
• Prepare and maintain Quality Assurance records and documents
• Meet regularly with direct reports to provide coaching and feedback
• Administer and manage policies and procedures

Qualifications

• High School Diploma or GED equivalent
• 3 or more years of experience in laboratory, healthcare, manufacturing, or warehouse settings

Preferred Qualifications

• Current or prior LabCorp experience
• Associates degree
• 1 year supervisory or leadership experience
• 1 year distribution experience
• 1 year or more of experience in a medical/clinical laboratory

Skills

• Familiarity with laboratory operations, policies, and procedures
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills, both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment
• Ability to handle the physical requirements of the position
• Able to pass a standardized color blindness test

Pay

$80,168 - $100,000 per year

Benefits

• Medical, Dental, Vision, Life, STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Note: Eligibility for benefits depends on the number of hours worked per week and specific employment status.