Support Merchandiser

About the role

American Greetings is a global leader in the Celebrations marketplace. As a Support Merchandiser you will help people celebrate holidays and special moments by displaying and maintaining inventory of greeting cards, gift‑wrap accessories, party goods, plush items, and more across multiple retail locations.

Pay

The starting pay is $12.60 per hour with two scheduled increases. After 6 months the rate rises to $13.30 per hour, and after 1 year it increases to $14.00 per hour. Rates are subject to change based on work location.

Schedule

Average weekly hours are 3 hours, increasing to about 10 hours per week around holidays. The role offers flexible scheduling, with required availability on daytime hours—particularly Monday mornings—and occasional weekends or days before and after major holidays (e.g., Valentine’s Day, Easter, Mother’s Day, Father’s Day, Halloween, Thanksgiving, Christmas). Additional support may be needed on multiple consecutive days during peak periods.

Responsibilities

• Service assigned retail stores, merchandising and organizing product orders.
• Display products within greeting‑card departments and other retail areas.
• Maintain organized back‑room areas and perform inventory tasks as needed.
• Communicate questions or concerns regarding service or schedules to management.
• Work in a fast‑paced retail environment using effective time‑management and organizational skills.
• Partner with store associates and management during daytime retail hours.
• Provide occasional assistance with store resets, including minor fixture work, product assembly, relocation, or removal.
• Review and plan weekly service schedule and workload using a company‑issued tablet.
• Work independently and collaboratively as part of a team.

Qualifications

• Must be 18 years or older.
• Ability to speak, read, write, and understand English.
• Ability to lift up to 40 lb with or without reasonable accommodation.
• Access to reliable transportation for multiple retail locations.
• Access to reliable internet for receiving job information and updates.
• Technological competency – able to learn and use a company‑provided tablet.
• Willingness to meet scheduling needs, including occasional weekends and holiday periods.
• No prior experience required; training will be provided.

Physical Demands

The role requires standing, walking, stooping, and squatting throughout the workday. Employees must be able to push, pull, lift, and carry cartons, merchandise, and fixtures up to 40 lb on the sales floor and in back‑rooms. A stepstool may be used for certain tasks. Reasonable accommodations can be made for individuals with disabilities.

Benefits

• Paid training.
• Flexible work scheduling.
• 401(k) plan with company match.