Support Merchandiser

About the role

American Greetings is a global leader in the Celebrations marketplace. As a Support Merchandiser, you help people celebrate holidays, each other, and life’s special moments by making the world a more thoughtful and caring place. You will work independently across various retail locations, displaying and maintaining inventory of greeting cards, gift wrap accessories, party goods, plush, and more.

Responsibilities

• Service stores on your assigned route, including merchandising and organizing product orders
• Display product within greeting card departments and other retail locations
• Maintain organized backroom areas and perform other inventory tasks as needed
• Communicate with management any questions or concerns regarding service or schedules
• Work in a fast‑paced retail environment utilizing effective time management and organizational skills
• Partner and build relationships with retail store associates and management during daytime business hours
• Provide occasional assistance with store resets, which may include minor fixture work, product assembly, relocation, or removal as requested
• Review and plan your weekly service schedule and workload using a company‑issued tablet

Requirements

• Ability to lift up to 40 pounds with or without reasonable accommodation
• Ability to push, pull, lift, and carry cartons, merchandise, and fixtures of up to 40 pounds throughout the sales floor and backrooms
• Ability to stand, walk, stoop, and squat throughout the workday (a stepstool may be used)

Qualifications

• 18 years of age or older
• Ability to speak, read, write, and understand English
• Access to reliable transportation (most routes have multiple retail locations)
• Access to reliable internet to receive critical job information and updates
• Technological competency – able to learn and use the company‑provided tablet for training and daily activities
• Meet scheduling needs – occasional weekends, the day before and after major holidays as needed (e.g., Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving, Christmas)

Benefits

• Paid training
• 401(k) with company match

Pay

The starting pay is $13.10 per hour with two increases during the first year of employment (rates subject to change based on work location). After 6 months of employment the pay rate increases to $13.80. After 1 year of continued employment the pay rate increases to $14.50.

Schedule

We offer flexible work scheduling. The weekly average hours are 1 hour per week, which may increase to an average of 2 hours per week around holidays. Additional support may be needed in the territory with required availability multiple days in succession and increased hours per day if applicable to business and project‑based assignments.