Support Engineer IV, Devices & Services Experience Design
Amazon · Seattle, WA · Today
Art & CreativeFull-time
Key job responsibilities
- Keep the team’s prototype device fleet ready to demo
- Build the tooling that keeps the device fleet ready to demo
- Extend the team’s internal tools and automation
- Provide light cloud, server, and local-network support
- Manage device inventory, ordering, and shipping
- Write clear setup guides
- Steadily replace manual steps with reusable workflows
About The Team
Join our team of design technologists working across multiple product lines, including Echo Show, Fire Tablet, Fire TV, and future Amazon devices.
Basic Qualifications
- 4+ years of software development, or 4+ years of technical support experience
- Experience scripting in modern programming languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
Preferred Qualifications
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
Pay
$90,400.00 - $158,200.00 USD annually