Support Engineer - Dublin, Georgia

About the role

The primary focus is to provide support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This involves collaborating closely with the local site manager and the area sales manager to develop and execute chemical programs. Conducting testing at the account to verify the safety and efficacy of treatment programs is essential. In the event of issues at customer sites, proactive engagement is key, promptly addressing concerns and collaborating with the sales management and customer teams to devise corrective strategies. Maintain and monitor inventory levels, order product as needed.

Qualifications

• 2-5 years of experience in pulp/paper, textiles, or chemical manufacturing
• High level of mechanical aptitude, including expertise with plumbing and pumps
• Experience with troubleshooting electrical problems
• Documented problem solving capability for complex and non-routine technical problems
• Strong relationship building skills
• Good communication skills both written and oral with multiple organizational levels
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Able to occasionally lift and carry 50 pounds
• Proficiency in MS Office programs (Word, Excel, PowerPoint)