Support Services Engineer | USA
About the role
Utilizes technical and procedural skills to support an assigned team’s work within a specified application set or on discrete system elements. Serves as a participating member on teams tasked to develop, improve, and deliver product/system elements and features.
Engages in design and development discussions, helping the team conceptualize desired outcomes from a Software Engineering perspective. Assists with feature/element estimation in terms of technical input, resources, time, and anticipated outcomes.
Creates detailed plans for migrating legacy tools and systems to new/unified systems and language. Develops and implements unit and systems testing for integral code paths, ensuring adherence to secure coding practices at all times. Provides technical support, including troubleshooting and enhancement for existing and new features within application and system structures.
Documents processes to capture best practices, applicable methodologies, and repeatability. Updates team members, manager, product owners, and other key stakeholders on status, challenges, and concerns. Trains and mentors junior team members.
Requirements
- Bachelor's degree (BA/BS) or equivalent.
- Recent graduates or candidates with up to 2 years of relevant experience are encouraged to apply.
- Eligibility for any required U.S. Government authorizations due to access to export-controlled commodities and technology.