Support Coordinator

Job Responsibilities

• Provide support to project managers, field teams, and department leadership.
• Serve as a liaison between internal teams, vendors, subcontractors, and customers to ensure accurate communication, scheduling, and documentation.
• Prepare, review, and distribute reports, schedules, and project-related documents.
• Aid in the coordination of meetings, appointments, and logistics for projects.
• Track, monitor, and maintain project records, documentation, and compliance requirements.
• Support billing and invoicing processes by collecting data, verifying accuracy, and ensuring timely submission.
• Identify opportunities for process improvement and collaborate with teams to implement solutions.
• Promote and uphold McKenney’s safety absolutes, best practices, and company culture
• Participate in project planning and execution to maximize SQPCE performance

Minimum Qualifications

• A high school diploma or GED is required.
• At least 2 years of experience in commercial construction, customer service, or project support.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication skills.
• The ability to organize and prioritize multiple tasks in a fast-paced environment.

Preferred Qualifications

• An associate’s or bachelor’s degree in Business Administration, Project Management, or a related field.
• Previous experience in construction, engineering, facilities management, or a related industry.
• Experience with ERP or project management software (e.g., SAP, Procore, CMiC).
• Familiarity with document control processes and contract administration.

Knowledge, Skills, and Abilities

• Strong organizational skills with keen attention to detail and accuracy.
• Excellent problem-solving skills and ability to anticipate needs.
• Demonstrated ability to work collaboratively and build strong working relationships.
• A customer-focused mindset with a commitment to delivering exceptional service.
• Adaptability to changing priorities and willingness to learn new processes.
• The ability to maintain composure under pressure and meet tight deadlines.

Working Conditions and Physical Effort

• Work is primarily performed onsite in an construction office environment.
• Will require construction site walks, warehouses review, or other facilities, which will involve exposure to construction environments.
• Requires the ability to sit for extended periods, with intermittent standing, walking, and lifting of up to 20 pounds.
• Minimal travel may be required to support projects or company initiatives.