Support Assistant, Learning Commons
for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content.
We need to parse the posting.
Content:
- Applications must be submitted no later than 11:59 p.m. CT on the day before the listed closing date. (application instruction, we should remove application instructions per rule: remove application instructions). So we drop that line.
- Weekly Work Hours 19.5 (Schedule? It's weekly work hours, could be Schedule section. It's specific: 19.5 hours per week. So we can include Schedule section with that.
- Compensation Range HB1 Hourly Rate $23.78 Hourly FLSA United States of America (Non-Exempt) (Pay section). So we have Pay: Hourly Rate $23.78, FLSA Non-Exempt.
- Work Location All positions are considered on-site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law. (Work location info, maybe not a required heading; we could include under About the role or maybe not needed. There's no explicit heading for Work Location; we could embed in About the role or maybe not needed. Since we only need sections when content exists; we could include About the role covering position summary etc.
- Position Type Staff
- Position Summary: Responsible for providing support to students, faculty, staff, and community patrons by fulfilling desk functions in all Learning Commons areas. Assists students, faculty and community patrons with software and hardware support in the commons, classrooms, and labs.
- Required Knowledge, Skills And Abilities: list of bullet-like sentences.
- Physical Requirements: Normal physical job functions performed within a standard office environment. Requires in-person interaction and coordination of work with other employees, students, external clients, partners or customers and/or immediate access to equipment, documents, or other information located only in a College workspace. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
- Minimum Qualifications: High school diploma or equivalent with two (2) years of experience providing library, technology, testing, tutoring, or customer service. Familiarity with the fundamentals of library and educational technology. Competence in using computer-based application software, including Microsoft Office applications. Bilingual preferred. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
- Key Responsibilities Duties and responsibilities include, but are not limited to: list.
- About Us: description of Dallas College.
- Applications Deadline October 7, 2026 (application instruction, remove).
We need to produce sections: About the role (maybe combine Position Summary and Position Type?), Responsibilities (Key Responsibilities), Requirements (maybe Minimum Qualifications?), Qualifications (maybe Required Knowledge, Skills And Abilities?), Skills (maybe part of Required Knowledge...), Benefits (none given), Pay (we have), Schedule (Weekly Work Hours 19.5). Also maybe Work Location not a heading; we could embed in About the role.
We must not repeat job title as heading (not given). Must not put Job ID etc.
We must not include boilerplate like EEO etc. The About Us includes some EEO statements; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines. The About Us paragraph includes commitment to cultivating environment, equal opportunity statement. That's EEO boilerplate; we should remove that. Keep only factual description: Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Possibly we can keep that but remove EEO lines.
Thus About Us section could be under About the role? Actually About the role is separate heading; we could put About Us under About the role heading. The rule: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role containing position summary and maybe About Us.
We need to decide which sections to include based on content.
We have:
- About the role: Position Summary, Position Type, maybe Work Location, About Us (non-EEO). So we can include.
- Responsibilities: Key Responsibilities list.
- Requirements: Minimum Qualifications? Or maybe Requirements is for mandatory qualifications. We'll put Minimum Qualifications under Requirements.
- Qualifications: maybe Preferred qualifications? Bilingual preferred, etc. Could be under Qualifications.
- Skills: Required Knowledge, Skills And Abilities.
- Pay: Compensation Range HB1 Hourly Rate $23.78 Hourly FLSA United States of America (Non-Exempt). We'll format.
- Schedule: Weekly Work Hours 19.5.
We should not include Benefits section because none given.
We must not include filler like "commensurate with experience". Not present.
We need to preserve all substantive information; do not invent or summarize away detail.
We need to use - for any list of duties/requirements/benefits, and
for prose.
Thus for each section we need to decide if content is list or prose.
Let's extract lists:
Key Responsibilities: list of duties (multiple sentences). We'll make
- each duty.
Minimum Qualifications: list of items (high school diploma..., familiarity..., competence..., bilingual preferred, background check). We'll make
- .
Required Knowledge, Skills And Abilities: list of abilities (many sentences). We'll make
- .
About the role: prose (position summary, position type, work location, about us). We'll use
for each paragraph maybe.
Pay: maybe a
with details.
Schedule:
with weekly work hours.
Now we need to strip out boilerplate: The About Us includes EEO lines; we need to remove them. Let's locate the About Us paragraph:
"About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs."
We need to remove EEO/equal-opportunity boilerplate. So we should keep only the first sentences that are factual: "Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do." Possibly also "Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees." That's somewhat generic but not EEO; it's about opportunity and belonging, could stay. The next sentence about workforce diversity linked to success is also generic but maybe okay. However the following sentences about equal opportunity system and reasonable accommodations are EEO boilerplate; we should remove those.
Thus we keep: "Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success."
That seems okay.
Now we need to ensure we didn't duplicate lines.
Now produce HTML.
Structure:
About the role
Position Summary: Responsible for providing support to students, faculty, staff, and community patrons by fulfilling desk functions in all Learning Commons areas. Assists students, faculty and community patrons with software and hardware support in the commons, classrooms, and labs.
Position Type: Staff
Work Location: All positions are considered on-site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.
About Us: Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success.
Then Responsibilities:
Responsibilities
- Assists students, faculty, staff, and community patrons in the Learning Commons (library, tutoring, testing, and technology lab), with academic resources, technology equipment, and library collections.
- Perform regular maintenance (reserves, periodicals, and reference materials) including but not limited to pulling books, processing, and checkouts, searching online catalog.
- Provides high-quality customer service and software support for students, faculty, staff, and community patrons.
- Monitor patron logon and computer lab workflow.
- Performs initial technology troubleshooting and reporting (commons, labs, and classrooms)
- Assists with departmental educational workshops and training for staff, faculty, and students.
- Maintains accurate and complete records for use by department administration.
- Enters, updates, and deletes items into multiple databases.
- Dallas College is implementing a “learning commons” model and philosophy. This job position will adapt to that model over time.
- Represents the department by participating in internal and external committees and associations.
- Completes required Dallas College professional development training hours per academic year.
- Performs other related duties as assigned.
Note: The line "The intent of this job description is to provide a representative summary..." is boilerplate; we should remove it. Also "Incumbents may be directed to perform job-related tasks other than those specifically presented in this description." also boilerplate; remove.
Now Requirements (Minimum Qualifications):
Requirements
- High school diploma or equivalent with two (2) years of experience providing library, technology, testing, tutoring, or customer service.
- for any list of duties/requirements/benefits, and
for prose. Thus for each section we need to decide if content is list or prose. Let's extract lists: Key Responsibilities: list of duties (multiple sentences). We'll make
- each duty.
Minimum Qualifications: list of items (high school diploma..., familiarity..., competence..., bilingual preferred, background check). We'll make
- .
Required Knowledge, Skills And Abilities: list of abilities (many sentences). We'll make
- .
About the role: prose (position summary, position type, work location, about us). We'll use
for each paragraph maybe. Pay: maybe a
with details. Schedule:
with weekly work hours. Now we need to strip out boilerplate: The About Us includes EEO lines; we need to remove them. Let's locate the About Us paragraph: "About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs." We need to remove EEO/equal-opportunity boilerplate. So we should keep only the first sentences that are factual: "Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do." Possibly also "Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees." That's somewhat generic but not EEO; it's about opportunity and belonging, could stay. The next sentence about workforce diversity linked to success is also generic but maybe okay. However the following sentences about equal opportunity system and reasonable accommodations are EEO boilerplate; we should remove those. Thus we keep: "Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success." That seems okay. Now we need to ensure we didn't duplicate lines. Now produce HTML. Structure:
About the role
Position Summary: Responsible for providing support to students, faculty, staff, and community patrons by fulfilling desk functions in all Learning Commons areas. Assists students, faculty and community patrons with software and hardware support in the commons, classrooms, and labs.
Position Type: Staff
Work Location: All positions are considered on-site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy. Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.
About Us: Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success.
Then Responsibilities:Responsibilities
- Assists students, faculty, staff, and community patrons in the Learning Commons (library, tutoring, testing, and technology lab), with academic resources, technology equipment, and library collections.
- Perform regular maintenance (reserves, periodicals, and reference materials) including but not limited to pulling books, processing, and checkouts, searching online catalog.
- Provides high-quality customer service and software support for students, faculty, staff, and community patrons.
- Monitor patron logon and computer lab workflow.
- Performs initial technology troubleshooting and reporting (commons, labs, and classrooms)
- Assists with departmental educational workshops and training for staff, faculty, and students.
- Maintains accurate and complete records for use by department administration.
- Enters, updates, and deletes items into multiple databases.
- Dallas College is implementing a “learning commons” model and philosophy. This job position will adapt to that model over time.
- Represents the department by participating in internal and external committees and associations.
- Completes required Dallas College professional development training hours per academic year.
- Performs other related duties as assigned.
Requirements
- High school diploma or equivalent with two (2) years of experience providing library, technology, testing, tutoring, or customer service.
- .
About the role: prose (position summary, position type, work location, about us). We'll use
- .
Required Knowledge, Skills And Abilities: list of abilities (many sentences). We'll make
- each duty.
Minimum Qualifications: list of items (high school diploma..., familiarity..., competence..., bilingual preferred, background check). We'll make