Supply Operations Lead
About LoopMe
LoopMe is an AI company focused on making brand advertising measurable and effective. Our platform uses patented machine learning models to optimize campaigns towards real outcomes like purchase intent, brand lift, and foot traffic. We operate a high-load programmatic infrastructure, processing millions of ad requests per second globally. Founded in 2012, LoopMe has grown to 400+ people across 19 cities, with a 40% revenue CAGR since 2018. Employee engagement surveys rate us highly.
The Opportunity
This role is a hands-on, individual contributor position within LoopMe's global supply operations. You will own the technical integration and day-to-day operational health of a portfolio of publishers across SDK, oRTB, and VAST—from onboarding through to post-launch troubleshooting and revenue optimization. You will work closely with the Supply Operations team in London, Krakow, and Dnipro, and partner with Supply BD & AM, Product, and Engineering.
What You'll Do
Onboard new supply partners end-to-end across oRTB, VAST, TAM, Nimbus, pre-bid—running the technical setup, testing, and go-live for publishers in your portfolio.
Own post-launch integration health and revenue optimization for your accounts, working to defined SLAs.
Monitor and maintain technical integrations with SSPs and adtech partners, spotting problems before partners do.
Investigate and resolve issues across ad rendering, discrepancies, signals, IVT, fraud, and delivery—getting to root cause rather than a workaround.
Use supply performance data to surface trends, diagnose issues, and recommend changes that grow revenue.
Partner with Supply BD & AM, Product, and Engineering to translate publisher needs into workable technical solutions.
Document what you learn—turning fixes and one-off investigations into repeatable runbooks the wider team can use.
Help improve onboarding and support processes as our publisher base scales, and mentor less experienced colleagues as the team grows.
What You'll Bring
4+ years in programmatic advertising, adtech, or revenue operations, in a technical or operational role.
Solid working knowledge of SSPs, SDKs, in-app and web supply integrations, and oRTB—along with troubleshooting methods.
A track record of diagnosing and resolving technical supply issues independently, and knowing when to escalate.
Comfort working with performance data—able to pull, interrogate, and draw actionable conclusions from it (SQL or equivalent is a plus).
Clear communication with both technical and non-technical stakeholders, including external partners.
Self-directed and organized—able to prioritize a portfolio of partners without close supervision.
What We Can Offer
Bonus
Hybrid working—Tues-Thurs in our Union Square office
Self-Managed Vacation policy (no max on annual leave!)
Healthcare
401(k)
Summer Fridays (half-day Fridays, Memorial Day through Labor Day)
LoopMe Gives Back
Learning & development support, including internal mobility and bi-annual promotion cycles
To Apply
To apply, please use the button below.