Supply Operations Associate, Programmatic

Application Deadline: 23 October 2026Department: PASLocation: USA Remote Description Reporting to the Sr. Manager of Supply Partnerships & Operations, you'll support the Supply Partnerships team in managing and growing relationships across SSPs, mobile web publishers, and DOOH media owners. This role focuses on performance monitoring, platform testing, and troubleshooting, making you the team's first line of insight into how our supply is performing. Key Responsibilities Own day-to-day performance tracking across SSPs and PMP deals, flagging underperformance early and leading initial root-cause analysisSupport PMP audits by identifying stale or underperforming deals and pulling the data needed for renegotiationCoordinate custom PMP setup with media owner partners, translating campaign needs and targets into deal specificationsCoordinate regular partner business reviews: pull stats, prepare decks as needed, and track follow-ups to completionServe as the first point of contact for partner questions and issues, escalating to senior team members as neededSupport site list reviews, inventory quality checks, and platform access managementMaintain internal dashboards tracking partner and deal performance, and ensure data accuracyPartner with PAS, Managed Service, DIG, Tech, and other Big Happy teams to resolve issues and align on prioritiesSupport and document structured tests of SSP platforms against benchmark partners Skills, Knowledge and Expertise 1-3 years in ad tech or programmatic (SSP, DSP, publisher, or agency side)Working knowledge of PMPs, deal IDs, and supply path conceptsStrong Excel and data analysis skills, with a keen eye for data accuracyClear, professional communication with external partnersHighly organized, able to manage multiple partners and follow-ups at onceNice to have:Exposure to SQL or BI tools (Looker, Quicksight, etc.)Experience with DOOH and/or mobile web supply Benefits Full-time position with a competitive base salaryAccess to benefits, including Healthcare, Dental, and VisionUnlimited PTO - take what you needHSA/FSA match programParticipation in Big Happy’s stock programPaid Parental LeaveHalf Day Fridays (except Q4)Team Happy camaraderie—celebrating wins, learning from challenges, and fostering continuous career growthA workplace culture where you can be yourself, contribute meaningfully, and be valued for your impact Compensation: $75,000-$92,000 total compensation, inclusive of base pay and bonuses. Compensation range will be determined by each candidate's location and expertise. Location: This opportunity is Remote in the United States, except for candidates within commuting distance of our NYC or Chicago offices, where this opportunity is hybrid with 3 days in office.