Supply Chain Tech/Courier

Work Shift: Day (Monday-Friday, 10:00 AM – 6:30 PM)

About the role

Children’s is one of the nation’s leading children’s hospitals. Every team member plays an essential part in our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, with a company culture centered on “People first. Children always.”

Responsibilities

• Utilize computer technology, software, and devices to enter all inventory data into the Supply Chain Management system.
• Maintain electronic and/or hardcopy records, including obtaining signatures at delivery via handheld device.
• Pick and pack supply chain orders accurately and promptly, minimizing sorting at putaway.
• Assist Receiving Clerks and/or Managers in the receiving process: unboxing, counting, documenting, and sorting deliveries.
• Transport products to campus and satellite locations using Children’s Healthcare of Atlanta motor vehicles (e.g., box trucks, vans).
• Deliver supplies to customers, obtain signatures via handheld devices, and close out delivery tickets.
• Maintain Supply Chain Inventory locations using technology-supported devices, including rotating stock (FIFO), monitoring for expired products, organizing assigned areas, completing cycle counts, and entering replenishment orders.
• Respond to customer requests promptly, courteously, and professionally; assist with product selection and location; escalate unresolved requests to leaders.
• Accurately and timely charge all Supply Chain disbursements, including processing returns and credits.
• Conduct expiration date verification and report findings to the Manager or designee.
• Assist in the returns process for stock and non-stock items to ensure timely credits.
• Support and participate in continuous quality assessment and improvement of Supply Chain services at the assigned facility.
• Adhere to Children’s Healthcare of Atlanta’s time and attendance policy.
• Pick up, sort, and deliver mail; meter mail accurately and investigate unidentified mail (mailroom only).
• Maintain a safe, clean, and organized work environment.
• Use all necessary communication devices, including landline telephones, smartphones, Android devices, and other electronic tools.
• Learn and understand additional Supply Chain responsibilities as needed for job completion.

Requirements

• High school diploma or equivalent.
• Valid Georgia driver’s license and insurable driving record (for warehouse technicians only).

Preferred Qualifications

• One year of experience in hospital healthcare distribution.
• Experience with Workday and Omnicell or similar Materials Management Information System and Supply Management Solution.
• Experience with technology-supported devices for inventory management.

Skills

• Active listening to understand needs.
• Proficient in data entry.
• Strong attention to detail.
• Familiarity with software applications (e.g., Microsoft Outlook and Word).